Case worker/Compliance Specialist Resume Example

Duties:  Scheduled appointments for 5 Physicians. Coded and sent electronic billing forms to insurance companies. Processed and appealed medical insurance denials and payments. Balanced and maintained patient accounts. Negotiated payments with patients. Prepared accounts for collections. Copied, faxed, emailed and scanned appropriate paperwork to Physicians and medical insurance companies. Sorted, opened and distributed all correspondence to the appropriate specialist; Inventoried, ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep.

Duties: Provided customer technical support nationwide, invoiced vendors and input orders/data into system. Sorted paperwork for customer invoices; sent out daily statements; checked and balanced daily orders; balanced, prepared and deposited daily revenue; Contacted customers with account balances and arranged payments; coordinated, scheduled and arranged meeting and travel calendars for sales associates; Obtained signatures for financial documents and internal and external invoices. Screened all visitors and screened phone calls and directed them to the correct employee or office; Maintained a clean reception area, including lounge and associated areas.