Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Objective: To secure a challenging professional position which will allow me to contribute my skills and experience in multitasking, organizing and superb customer service to clients, administrative staff and management.
  • 64 WPM typing speed
  • 9572 KPH 10 Key
  • Professional
  • Articulate and well-spoken
  • Customer service-oriented
  • Accurate and detailed
  • Works well under pressure
  • Accounting familiarity
  • Clean driving record
  • Collections
  • Critical thinker
  • Invoice processing
  • Multi-line phone proficiency
  • Filing and data archiving
  • HIPAA compliance
  • Medical billing
  • Windows XP/Vista/Win7
  • Microsoft Word, Excel, Outlook
  • Social media knowledge
  • Versatile and fair
  • Flexible and Adaptable
  • Team player
Work History
Case worker/Compliance Specialist, 03/2007 to 01/2013
Child Support EnforcementCity, STATE,

Duties:  Investigated, managed and maintained several cases with extremely diverse, complex and procedural financial issues. Received, processed and evaluated applications for support enforcement. Organized and determined information needed to proceed with paternity actions. Established administrative medical and support orders. Enforced orders using wage garnishment, license suspension and liens. Dealt with and maintained great repore with angry aggressive and abusive clients. prepared exhibits for and conducted hearings. 

Physician Administrative Assistant/Medical Billing, 01/2000 to 03/2007
Community Medical CenterCity, STATE,

Duties:  Scheduled appointments for 5 Physicians. Coded and sent electronic billing forms to insurance companies. Processed and appealed medical insurance denials and payments. Balanced and maintained patient accounts. Negotiated payments with patients. Prepared accounts for collections. Copied, faxed, emailed and scanned appropriate paperwork to Physicians and medical insurance companies. Sorted, opened and distributed all correspondence to the appropriate specialist; Inventoried, ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep.

Customer Service Representative/Office Assistant, 11/1997 to 2000
Sirco MfgCity, STATE,

Duties: Provided customer technical support nationwide, invoiced vendors and input orders/data into system. Sorted paperwork for customer invoices; sent out daily statements; checked and balanced daily orders; balanced, prepared and deposited daily revenue; Contacted customers with account balances and arranged payments; coordinated, scheduled and arranged meeting and travel calendars for sales associates; Obtained signatures for financial documents and internal and external invoices. Screened all visitors and screened phone calls and directed them to the correct employee or office; Maintained a clean reception area, including lounge and associated areas.

Associate of Applied Science: Paralegal and Medical Secretary, Expected in 1993
Missoula College of Technology - Missoula, MT


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School Attended

  • Missoula College of Technology

Job Titles Held:

  • Case worker/Compliance Specialist
  • Physician Administrative Assistant/Medical Billing
  • Customer Service Representative/Office Assistant


  • Associate of Applied Science

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