As a professional, I have a strong foundation in improving methods to ensure customer and employee satisfaction. I have a willingness to serve the organization with dedication. I am self-motivated and eager to empower others and learn.
PROFESSIONAL SKILLS
Case Manager- accomplishes client care, intake interviews with objective plans, advocates for the needs of services, Insurance assister
Practice Coordinator- office manager with 9 years of experience in Urgent Care and Primary Care. Front and back office experience. Proven success in increasing revenue with reduction of expenses while setting a workable budget.Billing experience in charges, coding, accounts receivable, inhouse collections. Excellent organizational skills, self-motivated, detail oriented, eager to teach, to learn and empower others.
Managed multi-physician medical practice from physician-employee- patient scheduling, clerical, clinical and CLIA laboratory. Acted as a liaison between physician, employee and patient in a clinical and business setting. Informing and training staff members on HIPPA, OSHA, CLIA. Supervised 10 employees, conducted staff meetings and performance evaluations in effort to increase productivity.
National Certified Medical Assistant- 22 years of experience as a medical assistant. HIPAA, EMR - 9 yearsā experience, follow standard precautions using PPE, multitasking, screen patient for medical care, vital signs, Injection administration, working knowledge of CLIA laboratory, administer IV, venipuncture, customer service, aides in ADLās provide age and culturally appropriate care, along with 8 years pediatric experience.