Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Measuring skills
  • Trash removal
  • Carpet stretching
  • Cleaning abilities
  • Basic mathematical abilities
  • Hand tool use
  • Flexible
  • Work ethic
  • Decision-making
  • People skills
  • Leadership
  • Maintenance & Repair
  • Data management
  • Problem resolution
  • Clerical
Experience
06/2019 to 06/2021 Carpet Technician Cleanpower | Milton, WI,
  • Furnished quality carpet and upholstery cleaning services to residential and commercial clients.
  • Maintained schedule of appointments and conducted reminder calls to eliminate no shows.
  • Operated and maintained company vehicle, keeping accurate records of mileage and service calls.
  • Demonstrated protective coatings and odor treatments to upsell services and increase profits.
  • Inspected residential and commercial sites to prepare estimates of cleaning costs.
  • Handled consumer complaints related to carpets and upholstery to address concerns and answer questions.
  • Prepared service bills to collect payment for cleaning and installation services.
  • Discussed cleaning solutions and estimated drying times to educate customers for aftercare.
  • Performed residential, commercial and institutional jobs with accuracy, safety and speed.
10/2018 to 06/2019 Warehouse Lead Rush Enterprises | Orlando, FL,
  • Protected company inventory by maintaining and organizing storage areas.
  • Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
  • Used daily production sheets or work tickets to accurately record quantity of units handled and moved.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Staged and sorted products for loading.
  • Transported more than 60 materials pallets between storage and production areas each day.
  • Maintained inventory records with timely updates.
  • Utilized forklift to move inventory items.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Used computer and company software to enter shipment and inventory records.
  • Operated forklifts or pallet jacks to transport stored items from warehouse to plant.
  • Sorted and staged parts in racks or other designated areas.
  • Completed daily document logs to track shipments and inventory.
  • Sorted and stored perishable goods in refrigerated rooms.
  • Maintained forklift equipment using troubleshooting methods to keep functional for all shifts.
  • Marked containers with required information or attached identification tags to containers.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Led and complied with safety and wellbeing efforts on assigned shift.
08/2016 to 10/2018 Bundler Operator Performance Food Group | Devils Lake, ND,
  • Boxed up products, checking quality beforehand and placed shipping labels on packages.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Counted inventory stock periodically, reporting totals to warehouse Lead for auditing.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
  • Culled knowledge of OSHA safety standards to communicate potential hazards and issues to Packaging Manager.
  • Reported to Packaging Manager, providing updates on anticipated task completion times to maintain timeline accountability.
  • Maintained bundler machine using troubleshooting methods to keep machine operating for all shifts.
  • Maintained a clean and organized work space for speed and efficiency.
  • Filled in for many different positions when needed. (Order Picker, Labelette Operator, Packaging, and more)
11/2015 to 05/2016 Service Technician American Commercial Lines Llc | Harahan, LA,
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Collected water samples to check chemistry and added proper chemicals to meet level requirements.
  • Inspected and adjusted pool water levels for optimum functioning and comfort.
  • Performed basic repairs and maintenance service to maintain pool functionality.
  • Safely handle hazardous chemicals such as sodium or calcium hypochlorite, diatomaceous earth, carbon dioxide and test kit materials.
  • Removed debris from around pool for cleanliness and to satisfy customers.
  • Operated vacuum equipment, used hand tools and emptied skimmers to keep pools in pristine condition.
  • Oversaw aquatic installations, pool chemical levels and pump operations to maintain swimming pools.
  • Prepared outdoor pools and pool buildings for seasonal operations.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Completed scheduled appointments on time to drive quality service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
03/2015 to 09/2015 Dispatcher Lurie Besikof Lapidus & Company, Llp | Minneapolis, MN,
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Handled all delegated tasks, including order distribution and communication between departments for efficiency.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated a motorized pallet jack to relocate pallets and product when necessary.
06/2013 to 09/2015 Manager Pizza Pro | City, STATE,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Managed payroll timely and accurately.
Education and Training
Expected in 05/2014 High School Diploma | Azle High School, Azle, TX GPA:
Expected in | Geological And Earth Sciences Tarrant County College District, Fort Worth, TX GPA:

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Resume Overview

School Attended

  • Azle High School
  • Tarrant County College District

Job Titles Held:

  • Carpet Technician
  • Warehouse Lead
  • Bundler Operator
  • Service Technician
  • Dispatcher
  • Manager

Degrees

  • High School Diploma

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