LiveCareer-Resume

carpet cleaning technician resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Friendly Golf Shop Attendant with over 2 years of customer service experience. Inventory expert with additional skills in handling shop transactions and time management. Personal enthusiasm towards golf creates desire to assist and interact with other players. Ambitious, career-focused job seeker, anxious to obtain a position to help launch a career while achieving company goals.

Skills
  • Customer assistance
  • Training and Development
  • Conflict Resolution
  • Staff Management
  • Processes and Procedures
  • Strategic planning
  • Training and mentoring
  • Team Building
  • Priority Management
  • Scheduling
  • Data Entry
  • Customer Service
  • Work orders
  • Facilities maintenance
  • Time Management
  • Critical Thinking
Work History
Carpet Cleaning Technician, 04/2021 to Current
Alpine Cleaning & RestorationNorth Salt Lake, UT,
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Performed specialty treatments on stains.
  • Maintained accurate, up-to-date customer records in [Software] system.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
UPS Supervisor, 09/2019 to 02/2021
Running Y PropertiesKlamath Falls, OR,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Set overall vision and provided team leadership.
  • Maintained compliance with company policies, objectives and communication goals.
  • Identified individual employee's unique work styles and adapted management methods.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
Golf Course Attendant, 04/2015 to 09/2017
Falcon Ridge Golf CourseCity, STATE,
  • Handled clerical and cashier work inside clubhouse to assist players.
  • Monitored first tee, tee off times and turn times to anticipate schedule problems.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
  • Trained in different roles at golf course to help team deliver first-rate support to guests.
  • Checked driving range and grounds daily to identify and manage maintenance needs.
  • Observed guests for proper use of equipment and respectful behavior on property.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Delivered information and details of interest about facility to visitors.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
Education
No Degree: Criminal Justice, Expected in to Concordia University, St. Paul - Saint Paul, MN
GPA:
Bachelor of Arts: Criminal Justice, Expected in 05/2021 to Metropolitan State University - Saint Paul, MN
GPA:

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Resume Overview

School Attended

  • Concordia University, St. Paul
  • Metropolitan State University

Job Titles Held:

  • Carpet Cleaning Technician
  • UPS Supervisor
  • Golf Course Attendant

Degrees

  • No Degree
  • Bachelor of Arts

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