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carpet cleaning technician resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Effective at arriving on-time, being prepared and always taking on extra work to support customer and business needs. Well-versed in home and vehicle cleaning with special emphasis in carpets, rugs and tile flooring. Dedicated team player knowledgeable about effective methods for cleaning and maintaining carpets, furniture, mattresses and related surfaces with speed and efficiency. Quality-focused and results-driven with top-notch skills in planning work and building long-lasting customer relationships. Looking for a permanent role with a growing team. Safety-minded Operator with terrific vision, coordination and dexterity. Determined employee performing rail functions in intense, high-level production environment. Sharp individual following set transportation schedules. Reliable Restoration Technician with a 10-year background conducting restoration activities on various buildings that have been damaged by fire, mold, water, and weather. Adept at performing water extraction, floor drying, mildew and mold remediation, and decontamination. An excellent communicator with great time management and customer service skills.

Skills
  • Carpet varieties knowledge
  • Buffing and waxing
  • Area rugs maintenance
  • Tile cleaning
  • Valid driver's license
  • Upholstery care
  • Rug shampooing
  • Project coordination
Experience
01/2020 to 11/2020 Carpet Cleaning Technician Alpine Cleaning & Restoration | North Salt Lake, UT,
  • Submitted and explained verbal and written estimates of cleaning services costs in advance.
  • Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
  • Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
  • Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
  • Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
  • Maintained cleaning machines and tools and verified excellent condition before using at customer site.
  • Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
  • Explained cleaning process to residential customers upon arrival at home and answered questions.
  • Provided every customer with top-notch service and satisfied each client's individual needs.
01/2013 to 12/2019 Train Operator Regional Transportation District | City, STATE,
  • Exercised continuous commitment to standards and regulatory training activities.
  • Drove and controlled rail-guided public transportation systems, including subways, elevated trains and electric trolleys.
  • Regulated vehicle speed and stoppages to meet expected schedules.
  • Directed emergency evacuation procedures during times of crisis, protecting safety of all riders.
  • Performed pre- and post-trip streetcar inspections, following company guidelines and protocols.
  • Maintained safe streetcar operations at all times by observing travel and transport rules and standard procedures.
  • Completed daily shift reports, noting incidents and other key information for train operations.
  • Maintained passenger safety by reporting delays, mechanical issues and emergencies.
  • Operated streetcar communication system in accordance with FCC regulations, announcing stops and other critical information to passengers.
  • Promoted rider satisfaction by providing accurate information regarding fares and schedules while answering questions from riders.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
01/2004 to 12/2012 Master Restoration Technician Blu Sky | City, STATE,
  • Inspected completed restoration to ensure conformance to standards.
  • Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
  • Cleaned carpet, upholstery and draperies to remove effects of smoke and water damage.
  • Provided restoration services for structures that have been damaged by fire, mold, water, and weather.
  • Worked with approved cleaners and solvents to remove coatings from objects for ready for display.
  • Determined conservation requirements of individual pieces and established optimal museum-wide strategies.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Developed clean-up and removal strategy for each individual case based on materials in question and available resources.
  • Removed harmful substances from walls and other surfaces using power tools, high-pressure spray equipment and hand tools.
  • Maintained safe and operational required equipment by inspecting machinery, investigating and repairing faults and conducting routine preventive maintenance.
Education and Training
Expected in 04/2002 to to GED | Thunderridge High School, Highlands Ranch, CO GPA:
Accomplishments
  • Promoted from Technician to , Lead Technician in less than 12-months

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Resume Overview

School Attended

  • Thunderridge High School

Job Titles Held:

  • Carpet Cleaning Technician
  • Train Operator
  • Master Restoration Technician

Degrees

  • GED

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