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Carpet Cleaning Technician resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Jessica Claire 216 summit creek ave north Las Vegas 89031. I work for G&R carpet cleaning, I started working at Fiesta Rancho from March 20,2018 as a on call porter for 9 months then transferred to Security at Fiesta Rancho on December 22, 2018. I worked at Fiesta Rancho until March 16,2020. I was transferred to Santa Fe Station on May 26,2020. I did Security for 2 years until I had to resign on November 22,2020 due to COVID-19 family issues. I am a hard working person, team player, always on time, and I come in with a positive attitude everyday ready to work.

Skills
  • Valid driver's license
  • Carpet varieties knowledge
  • Tile cleaning
  • Rug shampooing
  • Carpet repair
  • Pad installing
  • Team player
  • Good working with others
  • Vehicle interiors
  • Security officer
  • Armed Bike Officer
Experience
11/2020 to Current
Carpet Cleaning Technician Servicemaster Clean Mechanicsburg, PA,
  • Submitted and explained verbal and written estimates of cleaning services costs in advance.
  • Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
  • Completed average of [Number] cleaning projects per day, with [Number]% excellent survey ratings and multiple repeat customers.
  • Explained cleaning process to residential customers upon arrival at home and answered questions.
  • Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
  • Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
  • Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
  • Cleaned and sanitized carpets and upholstery using steam cleaners for [Number] residential and commercial customers.
  • Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
  • Maintained cleaning machines and tools and verified excellent condition before using at customer site.
  • Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
  • Instructed customers on proper carpet and upholstery care and sold cleaning products for various surfaces.
  • Maintained safe working environment at all times to avoid injury to workers, owners, children or pets.
  • Used digital timekeeping system to document hours worked each day.
  • Provided every customer with top-notch service and satisfied each client's individual needs.
  • Used special treatments to remove stains without damaging surfaces.
  • Assessed previously stained areas for complete removal and sprayed room freshener to complete cleaning process.
  • Performed in-depth cleaning of home environments, including carpets, rugs, tile and grout, furniture and mattresses.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Organized custodial closets to easily find equipment and supplies.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Notified building managers about needed repairs to maintain public safety.
  • Notified management of structural issues and major repairs.
  • Reduced cleaning time by [Number]% while maintaining company quality standards.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
12/2018 to 11/2020
Bike Officer/Security Officer Karya Property Management Baytown, TX,
  • Investigated alarms and disturbances to maintain safety.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Monitored [Number] security cameras and fire, building and alarm systems.
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
  • Provided security presence for over [Number] events with [Number] attendees.
  • Checked credentials and issued passes before allowing access to property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Operated scanning equipment to keep entrance lines moving efficiently.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Documented all security-related situations and submitted in-depth reports to [Job title].
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Responded to emergency situations quickly to minimize risk and injury.
03/2018 to 12/2018
Porter Station Casinos/ Fiesta Rancho City, STATE,
  • Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained inventory of all necessary supplies.
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
  • Performed basic maintenance and cleaning as needed.
  • Completed assigned cleaning duties, including sweeping, floor maintenance and window-washing.
  • Cleaned various work areas by mopping, vacuuming and performing [Task].
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Tracked and documented completed duties.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Notified management of structural issues and major repairs.
  • Notified building managers about needed repairs to maintain public safety.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Reduced cleaning time by [Number]% while maintaining company quality standards.
  • Organized custodial closets to easily find equipment and supplies.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
Education and Training
Expected in 05/2012
High School Diploma:
Moorpark High School - Moorpark, CA
GPA:

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Resume Overview

School Attended

  • Moorpark High School

Job Titles Held:

  • Carpet Cleaning Technician
  • Bike Officer/Security Officer
  • Porter

Degrees

  • High School Diploma

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