Jessica Claire 216 summit creek ave north Las Vegas 89031. I work for G&R carpet cleaning, I started working at Fiesta Rancho from March 20,2018 as a on call porter for 9 months then transferred to Security at Fiesta Rancho on December 22, 2018. I worked at Fiesta Rancho until March 16,2020. I was transferred to Santa Fe Station on May 26,2020. I did Security for 2 years until I had to resign on November 22,2020 due to COVID-19 family issues. I am a hard working person, team player, always on time, and I come in with a positive attitude everyday ready to work.
Submitted and explained verbal and written estimates of cleaning services costs in advance.
Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
Completed average of [Number] cleaning projects per day, with [Number]% excellent survey ratings and multiple repeat customers.
Explained cleaning process to residential customers upon arrival at home and answered questions.
Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
Cleaned and sanitized carpets and upholstery using steam cleaners for [Number] residential and commercial customers.
Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
Maintained cleaning machines and tools and verified excellent condition before using at customer site.
Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
Instructed customers on proper carpet and upholstery care and sold cleaning products for various surfaces.
Maintained safe working environment at all times to avoid injury to workers, owners, children or pets.
Used digital timekeeping system to document hours worked each day.
Provided every customer with top-notch service and satisfied each client's individual needs.
Used special treatments to remove stains without damaging surfaces.
Assessed previously stained areas for complete removal and sprayed room freshener to complete cleaning process.
Performed in-depth cleaning of home environments, including carpets, rugs, tile and grout, furniture and mattresses.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Assessed functionality of cleaning equipment and performed repairs when needed.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Organized custodial closets to easily find equipment and supplies.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Checked inventory for required supplies and made lists for needed cleaning products.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Moved heavy furniture, equipment and supplies with hand trucks.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Responded promptly to requests to clean and sanitize areas after accidents.
Identified major repair and maintenance needs and notified management of concerns.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
Notified building managers about needed repairs to maintain public safety.
Notified management of structural issues and major repairs.
Reduced cleaning time by [Number]% while maintaining company quality standards.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Used industrial cleaning equipment to quickly complete custodial tasks.
Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
12/2018 to 11/2020
Bike Officer/Security OfficerKarya Property Management – Baytown, TX,
Investigated alarms and disturbances to maintain safety.
Worked with local and federal law enforcement agents to apprehend suspicious individuals.
Monitored [Number] security cameras and fire, building and alarm systems.
Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
Provided security presence for over [Number] events with [Number] attendees.
Checked credentials and issued passes before allowing access to property.
Guarded restricted areas to prevent unauthorized entry.
Operated scanning equipment to keep entrance lines moving efficiently.
Surveilled all areas within facility to identify suspicious behavior.
Circulated among patrons and customers to keep abreast of emergent security situations.
Oversaw premises to identify security risks to promote employee and visitor safety.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Documented all security-related situations and submitted in-depth reports to [Job title].
Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
Responded to emergency situations quickly to minimize risk and injury.
03/2018 to 12/2018
PorterStation Casinos/ Fiesta Rancho – City, STATE,
Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
Sanitized frequented areas and equipment using approved supplies.
Maintained inventory of all necessary supplies.
Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
Performed basic maintenance and cleaning as needed.
Completed assigned cleaning duties, including sweeping, floor maintenance and window-washing.
Cleaned various work areas by mopping, vacuuming and performing [Task].
Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Tracked and documented completed duties.
Responded promptly to requests to clean and sanitize areas after accidents.
Used industrial cleaning equipment to quickly complete custodial tasks.
Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
Assessed functionality of cleaning equipment and performed repairs when needed.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Identified major repair and maintenance needs and notified management of concerns.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Notified management of structural issues and major repairs.
Notified building managers about needed repairs to maintain public safety.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
Reduced cleaning time by [Number]% while maintaining company quality standards.
Organized custodial closets to easily find equipment and supplies.
Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
Education and Training
Expected in 05/2012
High School Diploma: Moorpark High School - Moorpark, CA GPA:
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