Dedicated Caregiver highly experienced in addressing both physical and emotional patent needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities.
Skills
First aid and safety
Client documentation
Community integration
Community activities
Compassionate client care
Behavior redirection
Preparing meals
Helping with medication
Monitoring fluids
Grooming and bathing assistance
Quality assurance controls
General housekeeping ability
Medical terminology knowledge
Patient relations
Catheter change and preparation
Quick problem solver
Care plan management
Records maintenance
Quality program protocols
Records management
Respiratory equipment training
Calm and level-headed under duress
Experience
Caregiver, Special Needs, 01/2015 - 09/2018 The Mentor Network – New Martinsville, WV,
Assisted with meal planning to meet nutritional plans.
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients with personal needs from exercise to bathing and personal grooming.
Coordinated with doctors and registered nurses to develop care plans for patients.
Transported patients to and from medical, dental and personal care appointments.
Reported concerns to supervisory to maintain optimal care for all client needs.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Administered all necessary medications as directed by care plan.
Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Maintained clean and well-organized environment to promote client happiness and safety.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Maintained focused, inclusive and supportive learning environments.
Engaged client in physical and mental activities to sustain quality of life.
Worked to improve patient outlook and daily living through compassionate care.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Provided students with personalized educational, behavioral and emotional support.
Met with parents about student needs to garner additional support.
Bartender/Food Server, 07/2015 - 09/2016 Best Buy – Dinuba, CA,
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Made product recommendations to customers based on preference, food pairings and special promotions.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Worked with management to plan and implement special events to boost customer numbers and profits.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Stocked bar with beer, wine, liquor and related supplies.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Planned and updated menus to capitalize on changing trends in customer preferences.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Engaged in small talk with patrons to build rapport and earn repeat business.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Produced and balanced daily and weekly sales reports to assess and coordinate staff.
Reduced inventory losses by creating new drink menu items to move older products.
Customer Service Cashier, 02/2010 - 09/2015 Shells – City, STATE,
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers warmly and responded to requests for information.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers.
Properly verified customer identification for alcohol or tobacco purchases.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Welcomed customers, offering assistance to help find necessary store items.
Scanned items quickly to keep lines moving and reduce overall wait time.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customer locate and select appropriate merchandise throughout store.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Stayed up to date on current item discounts to support promotions.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Education and Training
High School Diploma: , Expected in 08/2011 - Sam Houston High School - Arlington, TX GPA:
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