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Caregiver, Special Needs Resume Example

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CAREGIVER, SPECIAL NEEDS
Summary

Organized Administrative Assistant with 2 years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, and company resources. Dedicated to supporting team goals and corporate missions. Also Experienced as a Bilingual Receptionist fluent in Spanish and English, I'm skilled in all facets of administrative work in busy environments. Successful at building trust against non-English-speaking visitors with calm approach and expert conversational skills. Quick to help with routine clerical needs and translation services.

Skills
  • Administrative operations
  • Appointment scheduling
  • Cash handling accuracy
  • Merchandising knowledge
  • Customer service
  • Cash register operation
  • Written and oral communication skills
  • Listening skills
  • Problem Resolution
  • Call center experience
Experience
Caregiver, Special Needs / Long Term Care Partners LLC - KENNEWICK, WA06/2019 - 03/2020
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Reported concerns to supervisory Case worker to maintain optimal care for all client needs.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Transported patients to and from medical, dental and personal care appointments.
Receptionist Administrator / Galerias La Estrella - Pasco, WA01/2018 - 09/2020
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Scheduled and confirmed appointments.
  • Processed payments and updated accounts to reflect balance changes.
  • Responded to customer concerns and issues by following company policy and creating reports.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
Sales Representative / Bath & Body Works Direct Inc. - Kennewick, WA09/2019 - 01/2020
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding specific items and checking inventory for items at other locations.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Order Fulfillment Associate / Home Depot - Kennewick, WA04/2020 - 07/2020
  • Pulled products off shelves and followed instructions to box up orders according to customer specifications.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Labeled products upon truck unloading for excellent organization.
  • Keyed in data for packages into computer system using handheld scanners every overnight shift.
  • Communicated with customers to discuss packing needs and any special items or circumstances.
  • Provided tracking details and resolved problems for customers.
  • Read and understood pick sheets in order to prepare accurate customer orders.
  • Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Chiawana High School - Pasco, WA06/2018High School Diploma
Columbia Basin College - Pasco, WASome College (No Degree): Buisness Administration
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Resume Overview

Companies Worked For:

  • Long Term Care Partners LLC
  • Galerias La Estrella
  • Bath & Body Works Direct Inc.
  • Home Depot

School Attended

  • Chiawana High School
  • Columbia Basin College

Job Titles Held:

  • Caregiver, Special Needs
  • Receptionist Administrator
  • Sales Representative
  • Order Fulfillment Associate

Degrees

  • Chiawana High School - Pasco, WA 06/2018 High School Diploma
    Columbia Basin College - Pasco, WA Some College (No Degree) : Buisness Administration

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