Caregiver with 19 years of experience in geriatric care within homes and assisted living environments. Recognized for ability to monitor and provide emotional and physical support to patients and staff. Possess exceptional communication abilities, as well as cultural sensitivity to deal with diverse population
Practical Admissions Director with [Number] years of [Area of expertise] experience. Skilled at double-checking admissions paperwork and assisting with financial aid applications. Adept at database management and [Software] use.
● Ensured a smooth patient transition to the facility, overseeing the timely and accurate completion of admission agreements and welcome packets, accurate communication to the clinical team and other department heads
● Developed and implemented training and human resources processes to reduce bad debt, improve cash collection, reduce denials, and continuously improve customer service excellence
● Mentored supervisors and ensured staff engagement and commitment to strategy, mission and goals. Communicated proactively and positively with direct supervisor to ensure personal growth in knowledge and skill set
● Directed and coordinated training of all Admission employees to facilitate the front-end verification, eligibility, pre-authorizations, and scheduling.
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