Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Community activities
  • Client documentation
  • First aid and safety
  • Community integration
Experience
03/2009 to Current
Caregiver, Special Needs Arbor Company Fort Worth, TX,
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed patient care plans with doctors and registered nurses.
  • Prepared legal documentation for court action.
01/1999 to 07/2017
Sales Manager Centene Corporation Pinellas Park, FL,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Developed and implemented new sales strategies to update product lines.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
  • Tracked monthly sales to generate reports for business development planning.
10/2001 to 03/2004
Server Hy-Vee Manhattan, KS,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
02/1992 to 09/1993
Server Hy-Vee Sheldon, IA,
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests such as separate checks and menu substitutions.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
Expected in 06/1985
GED:
Home Schooling - Orange, CA,
GPA:

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Resume Overview

School Attended

  • Home Schooling

Job Titles Held:

  • Caregiver, Special Needs
  • Sales Manager
  • Server
  • Server

Degrees

  • GED

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