LiveCareer-Resume

caregiver resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Responsible and motivated Certified Nursing Assistant in training with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Delivers direct care to patients as directed by RN in charge. Maintains patient comfort and safety by following departmental policies and procedures and safety, environmental and infection control standards. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Skills
  • Client Documentation
  • Medication Administration
  • Housekeeping
  • Heavy Lifting
  • Patient Care
  • Meal Preparation
  • Incident Reporting
  • Hoyer Lifting Equipment
  • Multitasking and Organization
  • Problem-Solving
  • First Aid and Safety
  • Dependable and Responsible
  • Behavior Redirection
  • Relationship Building
  • Direct Patient Care
  • Knowledge of State Regulations
  • HIPAA Compliance
  • Time Management
  • Reading Comprehension Skills
  • Excellent Communication Skills
  • Cash Handling
  • Merchandise Display
  • Stocking and Replenishing
  • Merchandising Knowledge
  • POS System Operation
  • Self-Checkout Assistance
  • Upselling and Cross-Selling
  • Friendly and Outgoing
  • Positive and Professional
  • Listening Skills
  • Teamwork and Collaboration
  • Order Processing
  • Stocking and Receiving
  • Shipment Processing
  • Problem-Solving Skills
  • Conflict Resolution
  • Inbound and Outbound Calling
  • Microsoft Excel
  • Quality Control
  • Data Evaluation
  • Warranty Service
  • Data Collection
  • Report Preparation
  • Product Organization
  • Proofreading
  • Data Entry
  • Microsoft PowerPoint
  • Clerical Support
  • Microsoft Office Suite
  • Computer Proficiency
  • Spreadsheets
  • Active Listening
  • Retail Sales Customer Service
  • Critical Thinking
  • Call Center Operations
  • Grammar
  • Medical Terminology Knowledge
  • Documentation
  • Professional Telephone Demeanor
  • Order Fulfillment
  • Receiving Support
  • Typing Proficiency
  • Prioritization
  • Microsoft Outlook
  • Reading Comprehension
  • Product Knowledge
  • Customer Service
  • Healthcare Competencies
  • Nursing Services
  • Educational Programs
  • Safety Standards
  • Medical Terminology
  • Verbal and Written Communication
  • Account Follow-Up
  • Claims Processing
  • Commercial and Private Insurance
  • Medical Transcription
  • Chart Auditing
  • ICD-10 Coding
  • Account Reconciliation
  • Billing and Collection Procedures
  • CMS-1500 Billing Forms
  • Submission of Medical Claims
  • [Software] Use
  • Information Inputting
  • Medical Billing
  • Medicaid and Medicare Knowledge
  • Medical Coding Understanding
  • ICD-9
  • Reimbursements
  • Knowledgeable in [Software]
  • Billing Codes
  • ICD-10
  • Operations Support
  • Insurance Claims
  • Claim Review
  • Insurance Claims Processing
  • Worker's Compensation Knowledge
  • Data Analysis
  • Data Security Procedures
  • CPT Code Modifiers
  • Electronic Health Record Software
  • Regulatory Compliance
  • Patient Collections
  • Account Management
  • Files and Records Management
  • Account Updating
  • Customer Support
  • Eligibility Determination
  • Documentation and Reporting
  • Payment Processing
  • Product and Service Knowledge
  • Technical Troubleshooting
  • Customer Inquiries
  • Customer Satisfaction
  • Transaction Reconciliation
  • Membership Renewals
  • Personal Hygiene Assistance
  • Child Development
  • Child Supervision
  • Early Childhood Knowledge
  • Reading Skills
  • Early Childhood Education
  • Safety Understanding
  • Housekeeping Abilities
  • Sanitation Understanding
  • Behavior Management Techniques
  • Dietary Requirements
  • Age-Appropriate Activities
  • Safety Awareness
  • Infection Control
Education and Training
Ultimate Medical Academy Tampa, FL, Expected in 10/2023 Associate of Applied Science : Medical Office And Billing Specialist - GPA :
Healy-Murphy Center San Antonio, TX, Expected in 06/2021 High School Diploma : - GPA :
Experience
Avalon Health Care Group - Caregiver
Woodburn, OR, 04/2021 - 03/2022
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supported bathing, dressing and personal care needs.
  • Assisted with meal planning to meet nutritional plans.
  • Laundered clothing and bedding to prevent infection.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Improved patient outlook and daily living through compassionate care.
3Ds Dassault Systems - Sales Associate
Bellevue, WA, 12/2021 - 02/2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Replenished items to maintain stock availability.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Palletized merchandise for easy movement to sales floor locations.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Replenished inventory with focus on addressing customer needs.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Assessed floor displays to restock merchandise.
  • Followed instructions to properly arrange merchandise items.
  • Communicated with customers to answer questions.
Titlemax, Inc. - Customer Service Representative
Baytown, TX, 03/2020 - 07/2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers to resolve service and billing issues.
Milio's Sandwiches - Crew Member
Madison, WI, 01/2019 - 07/2021
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Languages
English :
Full Professional
Negotiated :
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Multi-tasking - Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Customer Service - Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

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Resume Overview

School Attended

  • Ultimate Medical Academy
  • Healy-Murphy Center

Job Titles Held:

  • Caregiver
  • Sales Associate
  • Customer Service Representative
  • Crew Member

Degrees

  • Associate of Applied Science
  • High School Diploma

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