Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Tech-savvy hospitality professional accomplished in running properties with latest strategies and successful approaches for reaching customers. Record of keeping property full and operating profitably. Seeks out opportunities to enhance business profile and build long-term customer loyalty. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Skills
First aid and safety
Client documentation
Community activities
Community integration
Compassionate client care
Physical therapy
Housekeeping
Client satisfaction
Experience
07/2017 to CurrentCaregiverHeritage Of Brookstone | Dallas, GA,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
Developed patient care plans with doctors and registered nurses.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted patients with daily personal hygiene.
Provided ongoing compassionate patient care for each client.
Helped clients with personal needs from exercise to bathing and personal grooming.
Cooked appetizing and satisfying meals and snacks.
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Provided patients with transportation to and from doctor appointments.
Supervised medication administration, personal hygiene and other activities of daily living.
Engaged with patients and families to provide emotional support and daily living instruction.
Transported patients to medical, dental and personal care appointments.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
05/2020 to 09/2021SupervisorArby's, Llc | Plainwell, MI,
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Treated associates with fairness and respect, providing recognition of accomplishments.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
05/2012 to 06/2020Delivery DriverK-I Lumber | Erlanger, KY,
Carried food in insulated bags to maintain hot or cold temperature.
Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
Maintained clean traffic record and kept vehicle clean and in top operating condition.
Helped recruit and train new team members.
Maintained vehicle according to company and state safety requirements.
02/2015 to 02/2017SupervisorArby's, Llc | Pontiac, MI,
Resolved customer complaints and adjusted policies to meet changing needs.
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and communication goals.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Conducted employee evaluations and reviews.
Created training manual for employees to use as reference guide.
Education and Training
Expected in 05/2005High School Diploma | Rivercrest High School, Wilson, ARGPA:
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