Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable professional consistently praised by management for exceeding annual sales. Available 40 hours per week, including weekends and evenings. Accustomed to identifying customer needs and upselling to higher value products. Composed and articulate individual with expert-level product knowledge. I am a hard worker and

a fast learner. I believe I would be a great addition to the company

Skills
  • Client documentation
  • Community integration
  • First aid and safety
  • Community activities
  • Compassionate client care
  • Behavior redirection
  • Records management
  • Records maintenance
  • Cash management experience
  • Housekeeping
  • Medication administration
  • Wound care
  • Database management
  • Proper phone etiquette
  • Meal preparation
  • Spreadsheet management
  • Client satisfaction
  • Coordination skills
  • Drawer balancing
  • Safety initiatives
  • Product and service sales
  • Productivity standards
  • Inventory processes
  • Cash handling
  • Financial records management
  • Product recommendations
  • Cash management
  • Training and mentoring
  • Returns and exchanges
  • Bank deposits
  • Scanner operations
  • Issue resolution
  • Loss prevention
  • Credit and cash transactions
  • Effective customer upselling
  • ID verification
  • Payment processing
  • Cash register operation
  • Security monitoring
  • Merchandise restocking
  • Customer assistance
  • Cash drawer balancing
Education and Training
Roane State Community College Harriman, TN Expected in 07/1994 Certificated Nursing Assistant : Nursing - GPA :
Everest College - Chicago Chicago, IL Expected in 10/2004 Associate of Applied Business : Accounting And Business Management - GPA :
Experience
Heritage Of Brookstone - Caregiver
Kennesaw, GA, 02/2021 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed care plan and directions to administer medications.
  • Laundered clothing and bedding to prevent infection.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Provided ongoing compassionate patient care for each client.
Ameripride Services, Inc. - Customer Service Representative
Texarkana, AR, 06/2019 - 01/2020
  • Educated customers on special pricing opportunities and company offerings.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Chopped, diced and sliced vegetables and fruit ahead of dinner rush.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
Always Best Care - Caregiver, Special Needs
Spencer, IN, 02/2017 - 03/2019
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Followed care plan and directions to administer medications.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Provided detailed reports on all investigative activities.
  • Assisted with meal planning to meet nutritional plans.
Compass Group Usa Inc - Supervisor of Operations
Seattle, WA, 07/2007 - 01/2017
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Organized supplies for use based on expected customer needs.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on daily basis.

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Resume Overview

School Attended

  • Roane State Community College
  • Everest College - Chicago

Job Titles Held:

  • Caregiver
  • Customer Service Representative
  • Caregiver, Special Needs
  • Supervisor of Operations

Degrees

  • Certificated Nursing Assistant
  • Associate of Applied Business

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