LiveCareer-Resume

caregiver resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced non-medical Care Provider offering six years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Detail-oriented Personal Assistant offering six years of relevant experience. Gifted in event coordination, scheduling and correspondence. Highly personable with excellent communication skills. Seasoned Customer Associate with twenty two years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Personable Customer Service professional offering over twenty two years of experience resolving account and service concerns for Home Improvement customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Successful Customer Service with twenty two years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Seasoned Customer Associate with twenty two years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Skills
  • Community integration
  • Progress documentation
  • First Aid and Safety
  • Customer Service And Assistance
  • Credit card processing
  • Administrative support
  • Stock management
  • Retail store support
  • Good listening skills
  • Stocking and replenishing
Education
Lancaster High School Lancaster, SC Expected in 06/1989 High School Diploma : - GPA :
Work History
Aegis Living - Caregiver
Redmond, WA, 01/2015 - Current
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Conferred with nurse to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported one patients daily via wheelchair to and from rehabilitation and daily activities.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Rush-Copley Medical Center - Customer Service Associate
Naperville, IL, 05/2012 - 01/2015
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Described and explained details about product options to inform customers and guide purchasing decisions.
  • Informed customers about special promotions and provided detailed information for various products.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped average of twenty to thirty customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Massachusetts General Hospital - Administrative Manager
Salem, MA, 03/1995 - 04/2012
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.

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Resume Overview

School Attended

  • Lancaster High School

Job Titles Held:

  • Caregiver
  • Customer Service Associate
  • Administrative Manager

Degrees

  • High School Diploma

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