LiveCareer-Resume

Caregiver resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Multi-talented Personal Care Aide with [Number] years supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, [Task] and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Client documentation
  • First aid and safety
  • Community activities
  • Community integration
Experience
Caregiver, 03/2009 - 08/2020
Bios Corporation Edmond, OK,
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Ambulated individuals around home, public and medical locations.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Developed patient care plans with doctors and registered nurses.
Key Holder, 06/2012 - 02/2014
Belk Milledgeville, GA,
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
  • Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Signed for incoming shipments in manager's absence.
  • Opened and closed store in absence of senior managers, including counting cash and preparing drawers and deposits.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
  • Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Assisted customers with locating and securing desired products.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Boosted sales through effective merchandising and consistent restocking of high-traffic items.
  • Responded to safety and loss prevention incidents.
  • Organized in-store promotional events.
  • Adhered to company policies and procedures and recommended coworkers' compliance to establish uniform standard of conduct.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings [Number]%.
  • Evaluated transactions for suspected fraud.
  • Operated cash register.
  • Maintained and achieved measurable goals to improve sales.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
Asst Store Manager, 08/2003 - 11/2007
Safelite Autoglass Glenwood Springs, CO,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Scheduled staff to assign employee shifts according to departmental and business needs.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Asst Manager, 03/2001 - 11/2005
Compass Group Usa Inc Henrico, VA,
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
CEC Customer Service Coordinator , -
Company Name , ,
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers regarding needs and addressed concerns.
  • Maximized revenue by proactively building and managing key customer relationships.
  • Monitored documentation procedures to maintain consistent policies and current records.
  • Collaborated with leadership teams to evaluate previous actions and adjust procedures for handling future issues.
  • Worked with sales teams to understand processes and enhance after-sales support.
  • Established quality standards for service team members and evaluated progress.
  • Developed and implemented strategies retain customers and drive loyalty.
  • Trained over [Number] customer service employees in proper procedures and successful call management techniques over [Timeframe].
  • Supervised and motivated customer service teams to maximize business performance.
  • Directed implementation of [Type] system to manage [Area].
Education and Training
: Early Childhood Education, Expected in
-
Orange Coast College - Costa Mesa, CA
GPA:

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Resume Overview

School Attended

  • Orange Coast College

Job Titles Held:

  • Caregiver
  • Key Holder
  • Asst Store Manager
  • Asst Manager
  • CEC Customer Service Coordinator

Degrees

  • Some College (No Degree)

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