caregiver resume example with 15 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Caregiver, 05/2018 to Current
Chestnut Knoll Personal Care And Memory CareBoyertown, PA,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Provided ongoing compassionate patient care for each client.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Cooked appetizing and satisfying meals and snacks.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Provided patients with transportation to and from doctor appointments.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Ambulated individuals around home, public and medical locations.
Newspaper Carrier, 03/2017 to 05/2018
Sherwin-WilliamsRed Wing, MN,
  • Collected unsold newspapers and accounted for papers delivered for accurate billing.
  • Assembled and bagged newspapers prior to delivery and arranged displays at newstands.
  • Studied traffic and weather conditions to determine routes.
  • Collected payment for newspaper deliveries from customers.
  • Delivered newspapers to business and residential customers on assigned route.
  • Greeted customers, neighbors and others when completing paper route responsibilities to maintain positive relationships.
  • Navigated established route to deliver papers to customers.
  • Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
  • Verified that all customers, including individual consumers and businesses received on-time newspapers.
  • Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
  • Arrived at main facility to pick up newspapers and loaded up car to begin daily delivery route on time.
  • Adjusted routes in real time based on weather conditions and traffic hazards.
  • Communicated with supervisor to report product or customer issues.
  • Drove vehicle and safely dropped or threw rolled and packaged newspapers to customer homes and businesses.
  • Gathered newspapers from warehouse and loaded into vehicle.
  • Consulted with customers to gain feedback and address product or service concerns.
  • Developed solid connections with customers to promote products.
  • Planned and adjusted routes for changing conditions with global positioning system equipment to minimize delivery delays.
  • Verified newspapers were bagged properly to prevent damage due to inclement weather.
  • Completed customer orders and collected payments to keep accounts current.
  • Invoiced customers to collect payment for delivery services.
  • Collected unsold newspapers to credit business accounts.
  • Performed routine inspection and preventive care on delivery vehicle for optimal performance.
  • Updated detailed vendor records to maximize printing and delivery efficiency.
Sales Associate, 01/2013 to 02/2017
Beaumont HospitalsSouthfield, MI,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Logistics Specialist, 03/2006 to 08/2012
US ArmyCity, STATE,
  • Conducted inventory checks and resolved discrepancies.
  • Organized and maintained order documentation.
  • Kept deliveries on track and provided timely status updates.
  • Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
  • Managed inbound and outbound delivery schedules for optimal flow of goods.
  • Scheduled material deliveries, equipment repair and shipment transportation.
  • Improved lines of communication between company and customers.
  • Coordinated import and export operations, adhering to tight schedules and deadlines.
  • Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes.
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Aided senior leadership with report generation to utilize process improvements.
  • Logged, processed and followed up on merchandise authorization shipments in databases.
  • Determined appropriate licensing requirements and product classification for import and export shipments.
  • Coordinated with freight forwarders to expedite international shipments.
  • Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
  • Strengthened integrity, developing organization systems for records, reports and agendas.
  • Scheduled shipments to customer warehouses via in-house tracking system.
  • Automated office operations, managed client correspondence and supplied record tracking and data communication services.
  • Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
  • Worked with team members to improve process integration and flow.
  • Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
  • Teamed with freight forwarder to verify correct times to reduce delayed or early bookings.
  • Dispatched local and long-distance carriers daily.
  • Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
  • Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
  • Negotiated rates to cut costs and benefit corporate partnerships.
  • Cultivated carrier relations and tracked financials to verify optimum performance.
  • Monitored tariffs and customs regulations, reducing risk of delayed shipments.
  • Conducted research on logistics operations and performed literature reviews, interviews and site visits.
  • Diminished project lags by securing logistics, equipment and supplies to meet just-in-time demand.
  • Assessed proposed changes for potential impacts to region and evaluated driver capacity and overflow.
  • Improved profits by streamlining shipping and delivery procedures.
  • Responded to inquiries from both external and internal customers, resulting in decrease in calls to help desk.
Education and Training
High School Diploma: , Expected in 06/2006 to Kahuku High School - Kahuku, HI

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Resume Overview

School Attended

  • Kahuku High School

Job Titles Held:

  • Caregiver
  • Newspaper Carrier
  • Sales Associate
  • Logistics Specialist


  • High School Diploma

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