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Caregiver Resume Example

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CAREGIVER
Professional Summary

Dedicated server well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Experienced caregiver knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Work History
Cottonwood Creek Assisted Living- Caregiver
Salt Lake City, UT11/2019 - 07/2020
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Transported patients daily via wheelchair to and from rehabilitation and daily activities.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Cottonwood Creek Assisted Living- Concierge
Salt Lake City, UT04/2020 - 04/2020
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Transported packages to customer locations in a timely manner.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with customers to understand needs and provide the correct service.
  • Arranged for transportation to and from airport, train station and events for visitors.
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
  • Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
  • Monitored social media and online sources for industry trends.
Cottonwood Creek- Server
Salt Lake City, Utah04/2018 - 04/2019
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset tables per shift, working multipel efficiently to keep dining room and work areas clean.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Displayed enthusiasm and promoted positive service to customers, successfully increasing referrals and walk-in business.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Built long-lasting relationships with residents.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Skills
  • Community integration
  • Meal Planning and Preparation
  • Direct Patient Care
  • Patient Assessments
  • Verbal and written communication skills
  • Progress documentation
  • First Aid and Safety
  • Lifting [Number] pounds
  • Patient care
Education
Granite Peaks Salt Lake City, UT07/2020High School Diploma
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Resume Overview

Companies Worked For:

  • Cottonwood Creek Assisted Living
  • Cottonwood Creek

School Attended

  • Granite Peaks

Job Titles Held:

  • Caregiver
  • Concierge
  • Server

Degrees

  • High School Diploma

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