Caregiver Resume Example

• Communicated directly with individuals and families to provide information about eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.
• Interacted kindly with insurance providers via phone, email and written correspondence to obtain necessary documents to complete registration.
• Determined eligibility for counseling and referral for over 4 clients daily.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Educated potential participants on available services and processes to engage in program.

15 day detox AND 90 day detox program

• Answered multi-line phone system providing client with program information, scheduling appointments, client property drop offs, assisting walk ins.
• Front desk receptionist
• Well versed in Welligent programing system, excel spreadsheets and Sanwits
• Complying to HIPAA guidelines/ maintaining clients confidentiality
• Client search, property search and transferring client to detox facility after intake process
• CCAPP certified CPR certified
• Conduct Intake Screenings gathering medical background, drug usage history, Assessments both physical and mental
• Reviewing and signing all pertinent liability and medical forms before entering the program
• Following facility guidelines and assigning clients appropriate level of care entering either 15 or 90 days inpatient care or referring client to outpatient care if not qualified for program
• Communicating with clients and gathering sensitive information about past current mental and physical state upon entering into the facility
• Referring to local hospitals if any medical concerns arise upon assessment that need further clearance and communicating with nurse at the facility
• Entering medication information into welligent and transferring medication to facility nurse on site
• Completing necessary steps in the Welligent filing Program to Creating new clients profiles assigning case managers, and assigning a bed.
• Communicating with oncoming staff/case managers pertinent information about incoming clients
• Entering client information and updating when necessary in Sanwits and welligent

Sharp Mercy and Grossmont Hospital

Sharp grossmont ER 2 years and ICU at Sharp Mercy and Grossmont for 1 year

• Assist CNA on their rounds (checking vitals, medications and patient needs)
• Patient monitoring and emergency room triage
• Administrating EKGs and communicating with appropriate RN and RNA
• Sanitizing rooms after patients are transferred to other floors or discharging from hospital