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caregiver resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking Customer Service Retail Trained in project and time management with extensive knowledge.

Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply assistance

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Time Management
  • Flexible Schedule
  • Self motivated
  • Team player
  • Active listening
  • Friendly and likeable
Experience
06/2017 to 12/2017
Caregiver Catholic Health Services Hialeah, FL,
  • Change bed lines and ensure residents comfort.
  • Assisted residents with bowel and bladder functions.
  • Supervised daily activities and provides assistance when needed.
  • Assisted residents in preparing for activity and social programs
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Supported bathing, dressing and personal care needs.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Drove clients to doctors' appointments and social outings.
  • Assisted with meal planning to meet nutritional plans.
  • Recorded client status progress and challenges in logbooks and reports.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
05/2014 to 09/2017
Jewelry Sales Associate Hudson's Bay Company Katy, TX,
  • Followed store opening and closing procedures as per company guidelines.
  • Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
  • Honed conflict resolution skills as result of diffusing tense situations with unhappy customers.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Restocked merchandise from inventory during downtime when items upfront became low.
  • Cleaned jewelry cases daily with glass cleaner and dusters to keep displays pristine.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Trained and coached newly hired associates on store return policies and customer service techniques.
  • Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Provided information to customers on upcoming promotions, activities and events.
  • Provided excellent service to customers through active engagement, direct eye contact and listening skills.
03/2012 to 04/2014
Sales Associate Foot Locker Hicksville, NY,
  • Worked with fellow sales team members to achieve group targets.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Answered incoming telephone calls to provide store, products and services information.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Adhered to company initiatives and achieved established goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Increased purchase amounts by cross-selling with similar products.
  • Collected payments and provided accurate change.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used technology resources to assist customers in locating and selecting items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Developed trusting relationships with customers by making personal connections.
  • Obtained signatures for financial documents and internal and external invoices.
  • Assessed customer needs to provide assistance and information on product features.
Education and Training
Expected in 06/2006 to to
High School Diploma:
Ceres High School - Ceres, CA
GPA:

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Resume Overview

School Attended

  • Ceres High School

Job Titles Held:

  • Caregiver
  • Jewelry Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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