Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Compassionate Job Title possessing gentle touch and caring attitude centered on treating all with dignity and respect. Expertise in Area of expertise and Area of expertise. Collaborative team player with strong clinical and interpersonal skills. Available Number hours per week, including weekends and evenings.

Caring and empathetic Direct Care Worker with considerable experience in assisting adults with disabilities. Plans, develops, and implements individual program plans and carries out existing plan of care. Certified in medication administration and ensures that consumers take prescribed medicines and receive adequate nutrition. Administered treatments, make beds, cook meals, handle laundry, and run errands.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

  • Tutored Portugese people becoming US citizens how to speak English
  • Dean's list consecutively three times

    Interpersonal Skills

  • Flexibility
  • Critical thinking
  • Multitasker
  • Creative
  • Computer Skills
  • People Skills
  • Management Skills
  • Technical Skills
  • Adaptability & Flexibility
  • Collaboration & Teamwork
  • Creativity & Innovation
  • Interpersonal Skills
  • Problem Solving & Analytical Thinking
  • Time Management
  • Brainstorming
  • Delegation

    Communication Skills

  • Problem solving
  • Communication
  • Organized
  • Attention to detail
  • Customer Service Skills
  • Leadership Skills
  • Organizational Skills
  • Time Management
  • Attention to Detail
  • Communication
  • Independence
  • Leadership & Management
  • Professionalism
  • Work Ethic
  • Initiative
Work History
08/2017 to Current
Caregiver Sul Ross State University Alpine, TX,
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Transported patients daily via wheelchair to and from rehabilitation and daily activities.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
04/2009 to 09/2016
Ticket Agent Menzies Aviation Philadelphia, PA,
  • Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Sold Type tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
  • Provided follow through on all calls with confirmations and dissemination of requested information.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Prepared customer invoices, accepted payments and processed refund and cancellation requests.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
06/2003 to 08/2009
Shipping and Receiving Specialist Avalex Technologies Gulf Breeze, FL,
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated Type and Type equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
  • Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
  • Reviewed order data on Timeframe basis to verify transactions and shipping dates.
  • Maintained accurate records in Software, including materials weights, bill amounts and identified variances.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Worked with vendors to schedule more than Number daily pickups and Number weekly deliveries.
  • Drove productivity and process efficiency through Action.
  • Conducted research to address shipping errors and packaging mistakes.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Compiled and maintained important records such as Type, Type and Type data using Software.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Maintained effective and on-schedule delivery of Type and Type packages, identifying and selecting optimal shipping methods to meet targets.
Expected in 06/1997
Diploma :
Alvirne High School - Hudson, NH
  • ServSafe
  • First Aid/CPR Certified

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School Attended

  • Alvirne High School

Job Titles Held:

  • Caregiver
  • Ticket Agent
  • Shipping and Receiving Specialist


  • Diploma

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