, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Skills
Client documentation
Community activities
First aid and safety
Community integration
Compassionate client care
Records management
Case management
Business correspondence
Coordination skills
Client satisfaction
Proper phone etiquette
Database management
Administrative support specialist
Cash management experience
Client rapport
Customer retention
Consultative and relationship selling
People skills
Reliable and trustworthy
Collaboration
Troubleshooting
Work ethic
Customer service
Active listening
Communication
Experience
Caregiver, 06/2015 - Current Sylvan Crossings – Stevens Point, WI,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Maintained daily living standards by assisting clients with personal hygiene needs.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Provided ongoing compassionate patient care for each client.
Helped clients with personal needs from exercise to bathing and personal grooming.
Cooked appetizing and satisfying meals and snacks.
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Provided patients with transportation to and from doctor appointments.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Checked mail, shopped for groceries and handled bill payments.
Completed basic administrative work such as typing correspondence and managing household accounts.
Maintained complex schedules and arranged appointments.
Contacted service providers to address and correct billing or service issues.
Completed purchases and errands for special events such as parties or anniversary celebrations.
Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Communicated client project requirements to vendors and contractors to ensure client satisfaction.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Cashier, 03/2015 - 10/2015 Chipotle – Chesapeake, VA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Complied with company service standards, including inventory and cash control procedures.
Maintained order and cleanliness of work areas to conform with health codes.
Cashier, 03/2007 - 05/2008 Chipotle – Cicero, IL,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Operated cash register to process cash, check and credit card transactions.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Maintained order and cleanliness of work areas to conform with health codes.
Received food orders from individuals and explained offerings.
Hair Salon Receptionist, 01/2006 - 01/2007 Jefferson Health – Montgomery County, PA,
Greeted guests and members upon arrival to create positive first impressions.
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Inputted client information into booking system accurately and completely to chart sales metrics.
Advised customers of seasonal promotions to create rapport and improve sales.
Organized online bookings and processed online payments using stx software .
Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
Offered guests complimentary beverages and reading materials while waiting for scheduled appointments.
Guided customers through facility tours explaining all of spa resources and amenities.
Satisfied client special requests to enhance patron experience.
Greeted customers, answered general questions and directed to appropriate locations.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Maintained professional tone at all times, including during peak rush hours.
Handled multi-line phone system and directed calls and messages for staff of 10 .
Updated databases and spreadsheets to promote access to information.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for teams.
Addressed return customers by name to develop customer-company relationships.
Education and Training
GED: , Expected in 06/2006 - El Cajon Valley High School - El Cajon, CA GPA:
: General Education , Expected in - San Diego City College - San Diego, CA GPA:
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