Experienced non-medical Care Provider offering 7 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Accomplishments
Supervised team of 4 staff members. Police Officiers.
Skills
Patient care
Medical Records Management
Flexible schedule and availability
Patient Management
Progress documentation
Communications
Problem resolution
Supervision
Verbal and written communication skills
Direct Patient Care
Patient Assessments
State Regulations Knowledge
Customer service
Business operations
Relationship development
Budgets
Work History
08/2012 to 10/2019
CaregiverSylvan Crossings – Jefferson, WI,
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Provided safe mobility support to help patients move around personal and public spaces.
Maintained frequent supervision of residents unable to call for assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Shopped for groceries regularly in order to keep house stocked with necessities.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Worked to improve and enhance patient lives through effective and compassionate care.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Helped clients manage money, pay bills and shop for groceries or personal items.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
05/2010 to 08/2012
Dog GroomerPetco – Prescott, AZ,
Lifted Number+ dogs of varying weights and breeds for bathing and grooming services on daily basis.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
Assessed paws, ears and eyes for injuries or infections upon check-in and notified customers of issues immediately.
Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
Picked up and placed animal waste produced in public areas in proper receptacles.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.
11/1994 to 08/1995
StableMasterAugusta Police Mounted Patrol – City, STATE,
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Drove operational improvements which resulted in savings and improved profit margins.
Education
Expected in 08/2020
National Phlebotomy Association : Phlebotomy Breath of Life - Martinez, GA, GPA:
Expected in 05/1993
Associate of Science Degree in Equine: Horse Husbandry And Equine Science Martin Community College - Williamston, NC GPA:
Certifications
Phlebotomy
Degree in Applied Science Degree in Equine
Diploma in Industrial Electricity/Electronics
Additional Information
I love people and I am good at calming people down.
Horseback riding, riding my motorcycle as well as traveling to visit family and my friends in different cities across the country. I am a very loyal friend and employee. I am very honest and you can depend on me.
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