Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities. Energetic and motivated with highly organized nature and skills in balancing needs of clients in both personal and professional capacities.
Leadership skills and training others as well with running a whole store in management qualities, Key holder and security number holder to the building. Very skilled with being a team player, have experience with customer service phone calling.
Also a faster leaner onto picking up tasks fast. Also a dedicated Caregiver with experience addressing physical and emotional needs.
Skills
Community activities
First aid and safety
Client documentation
Community integration
Care plan management
Knowledge of state regulations
Active listening
Coordination skills
Improvement plan knowledge
Experience in leadership
People skills
Computer skills
Critical thinking
Customer service
Reliable and trustworthy
Multitasking
Training & Development
Friendly, positive attitude
Organization
Team building
Microsoft Office
Collaboration
Experience
07/2017 to Current
CaregiverTraditions Of Hershey – Palmyra, PA,
Assisted with meal planning to meet nutritional plans.
Helped clients with personal needs from exercise to bathing and personal grooming.
Delivered high-quality, geriatric care to private client.
Laundered clothing and bedding and changed linens times to prevent spread of infection.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Engaged client in physical and mental activities to sustain quality of life.
Transported patients to and from medical, dental and personal care appointments.
Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Maintained clean and well-organized environment to promote client happiness and safety.
03/2015 to 07/2017
Celebree Learning CenterTeacher Aid – City, STATE,
Advised students on issues such as course selection, progress toward graduation and career decisions.
Collaborated with teachers to understand and improve classroom conditions.
Contributed to development, planning and completion of project initiatives.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Created agendas and communication materials for team meetings.
Improved student educational plans by advising on course selection, progress plans and career decisions.
Defined strategies and created a plan to achieve ambitious operational objectives.
02/2014 to 11/2015
T.J MaxxCashier & Associates – City, STATE,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Reduced process lags by training employees on best practices and protocols.
Produced sales documents, finalized deals and filed records.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas Monthly% or more.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Assisted customers by finding needed all items and checking inventory for items at other locations.
Sold various products by explaining unique features and educating customers on proper application.
08/2013 to 03/2015
Poor Boys Sporting GoodsCashier Customer Service – City, STATE,
Explained to customers benefits of certain types of equipment and apparel and discussed product features.
Performed daily examinations of store to restock rapidly selling items and goods.
Sorted, cleaned and organized clothing racks to improve overall store appearance.
Assisted customers with footwear fittings such as cleats and running shoes.
Completed customers' purchases by processing credit and payment cards and placing items in bags.
Educated customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stayed up to date on store promotions, payment policies and security practices.
Education and Training
Expected in 05/2013
High School Diploma: Glen Burnie High School - Glen Burnie, MD GPA:
Drama Club Member
Honor Roll Senior Year 2013
Expected in 08/2014
Certification of Completion : Cosmetology Education Empire Beauty School - Baltimore - Baltimore, MD GPA:
Expected in
Bachelor of Arts: English University Of Maryland Global Campus - Baltimore, MD, GPA:
Expected in 11/2020
Certification of Completion : TEFL-TESOL TEFLEN Training College - Global, GPA:
Certification to teach English to speakers of other languages (TESOL)
Certification to teach English as a Foreign Language (TEFL)
Completed professional development in Language Learning Skills
94% In Lesson Planning
100% Teaching fluency and Sub-skills
100% ESP and Classroom Management
Accomplishments
Developed relationships with multiple families I have worked with why working as a full time caregiver to three children
Recognized as Employee of the for outstanding performance and team contributions.
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