Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Maintain efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Skills
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Experience
Caregiver Attendant, 12/2020 - Current
Arbor Company – Pompano Beach, FL,
Arbor Company – Pompano Beach, FL,
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Valet Parking Attendant, 08/2015 - 03/2020
Valet Park Of America – MA, State,
Valet Park Of America – MA, State,
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Resolved all customer issues to maintain high standards of customer satisfaction.
- Maintained cleanliness, neatness and organization of all areas.
- Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Operated cash register, collected payments and provided accurate change.
- Collected parking lot fees from customers and issues parking stubs.
Restaurant Crew Member, 11/2010 - 05/2013
Jimmy John's – Marietta, GA,
Jimmy John's – Marietta, GA,
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Verified orders and bagged items for easy transport.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Brought in loads for sorting, storage or disposal according to quality categories.
- Remained mindful of workplace safety according to predetermined specifications.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Assisted management with monthly inventory control and weekly stock ordering.
- Kept activities moving smoothly by coordinating schedules and personnel.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by completing assigned task quickly and accurately.
Cashier Team Lead, 08/2004 - 01/2006
Northern Tool + Equipment – Madison, TN,
Northern Tool + Equipment – Madison, TN,
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Cleaned and stocked front end areas, including register changing tapes and ribbons.
- Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Trained new team members in cash register operation, stock procedures and customer service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Assisted with purchases, locating items and signing up for rewards programs.
- Maintained work area in clean and neat manner.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped customers find specific products, answered questions and offered product advice.
- Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
- Helped customers find store locations and complete purchases.
- Resolved issues with cash registers, card scanners and printers.
- Built and maintained productive relationships with employees.
- Monitored exits for security issues.
- Learned roles of other departments to provide coverage and keep store operational.
- Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
- Counted and balanced cashier drawers.
- Managed efficient employee scheduling by factoring in forecasted customer levels and labor cost controls.
- Greeted customers promptly and responded to questions.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Managed cashier shifts and breaks.
- Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
- Monitored sales events, added new merchandise and rang up purchases.
Education and Training
Diploma: Massage Therapy, Expected in 07/2007
Everest College - Reseda, CA
Everest College - Reseda, CA
High School Diploma: , Expected in 06/2004
San Fernando Senior High School - San Fernando, CA
San Fernando Senior High School - San Fernando, CA
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School Attended
- Everest College
- San Fernando Senior High School
Job Titles Held:
- Caregiver Attendant
- Valet Parking Attendant
- Restaurant Crew Member
- Cashier Team Lead
Degrees
- Diploma
- High School Diploma
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