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Caregiver Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dependable, highly motivated, & detail oriented worker whom exceeds any and all expectations no matter what is thrown in front of me. I strive to arrive on time and ready to learn new skills in order to grow and move up! I have great communication skills, I enjoy constructive criticism to assist my growth, & I'm a fast learner! I believe there is always room for growth you can always do better than your best! Keeping and maintaining a clean, organized workplace is very important to me. I have held many job titles, therefore I can handle any situation I face.

Skills
  • Client documentation
  • First aid and safety
  • Knowledge of state regulations
  • Compassionate client care
  • Calm and level-headed under duress
  • Behavior redirection
  • Records & inventory management
  • Preparing meals
  • Quick problem solver
  • Infection control procedures
  • Able to lift 50+ pounds
  • General housekeeping ability
  • Quality assurance controls
  • Building strong relationships with coworkers
  • Accessing learning opportunities to permit growth in career
  • Exceeding expectations of duties (Going the extra mile)
  • Punctuality
  • Arriving ready to work, leaving personal issues at the door
  • Computer savvy
  • Executive Team leadership
  • Strong verbal communication
  • Team liaison
Experience
03/2018 to Current
Caregiver Help At Home Harvest, AL,
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Worked with supervisory medical staff to review cases and improve care.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Maintained clean and well-organized environment to promote client happiness and safety.
07/2017 to 11/2019
Early Head Start Teacher Associated Catholic Charities Odenton, MD,
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Cultivated positive rapport with students, faculty and parents.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Organized and led activities to promote physical, mental and social development.
  • Employed traditional and modern educational techniques and strategies, resulting in enhanced language, cognition, memory development and perceptual-motor skills.
  • Stuck to daily routines to help children feel comfortable and promote development.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Offered personalized support and tutoring to help each student excel.
  • Managed all transition and literacy services.
  • Made healthy, well-balanced breakfasts and lunches for [Number] children.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Inventoried and purchased classroom materials for education, games and crafts.
  • Placed supply orders, organized materials and restocked items.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Monitored classrooms, halls and eating areas to ensure student safety.
  • Promoted good behaviors by using positive reinforcement methods.
  • Advised and mentored faculty and supported program leaders.
  • Acquired CDA certificate in early childhood education
01/2016 to 12/2017
Waitress Hilton Worldwide Irving, TX,
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Partnered with team members to efficiently serve food and beverages.
  • Increased sales of key menu items through effective upselling.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Prepared salads and appetizers to back up kitchen staff.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
03/2016 to 07/2017
Customer Service Representative Team Lead Voya Chicago, IL,
  • Assisted operators with handling calls and took over escalated concerns to provide skilled solutions.
  • Cross-trained staff members, resulting in [Number]% increase in customer satisfaction ratings.
  • Reviewed backordered products on daily basis, checking item availability and efficiently clearing shipping queues.
  • Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
  • Expertly and confidentially handled cash and credit card payments.
  • Implemented company processes to effectively resolve customer service issues.
  • Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
  • Volunteered to handle complaints and issues for manager during busy time periods.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Established membership loyalty, executing flawless customer retail account management.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Managed accurate and adequate cash stock and inventory balances.
  • Replenished shelves to maintain adequate merchandise levels.
Education and Training
Expected in 05/2010
High School Diploma:
Goodshepherd Academy - Theodore, AL
GPA:
  • Bowling team Member
  • YearBook Member
  • 3.8 GPA
  • Valedictorian with Honors Recipient

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Resume Overview

School Attended
  • Goodshepherd Academy
Job Titles Held:
  • Caregiver
  • Early Head Start Teacher
  • Waitress
  • Customer Service Representative Team Lead
Degrees
  • High School Diploma

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