Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Compassionate client care
  • Proper phone etiquette
  • Cash management experience
  • Client satisfaction
Experience
10/2020 to Current Caregiver Bayada Home Health Care | Granite Falls, NC,
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situation for clients by communicating with the family and other staff about any concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Cooked appetizing and satisfying meals and snacks.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Tracked and reported clients' progress based on observations and conversations.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Ambulated individuals around home, public and medical locations.
07/2016 to 11/2019 Medical Receptionist Lowell General Hospital | Billerica, MA,
  • Entered patient information into system, including insurance, demographics and health history.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Processed patient payments and scanned identification and insurance cards.
  • Protected patients by observing strict HIPAA guidelines.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Informed patients of financial responsibilities prior to rendering services.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Gathered, transcribed and typed medical information into charts.
  • Followed infection control procedures to protect patients and staff in waiting area.
  • Handled office supply ordering, including ink cartridges, toner and paper
05/2016 to 07/2016 Housekeeper Hilton Grand Vacations | Mashantucket, CT,
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Worked with speed and efficiency to meet all job requirements.
  • Sanitized bathrooms, kitchens and other germ-prone areas.
  • Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
  • Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
  • Performed traditional housekeeping duties, including dusting, floor waxing, window cleaning, mopping and emptying trash.
07/2012 to 05/2016 Gas Station Attendant Meijer, Inc. | Carmel, IN,
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Maintained high standards of job safety, productivity and quality.
  • Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
  • Assisted maintaining cleanliness of facility by reducing waste and cleaning tasks.
  • Effectively resolved guest complaints and accepted new suggestions and recommendations.
  • Picked up debris and cleaned parking spots, filling areas and inside spaces.
Education and Training
Expected in 06/1999 High School Diploma | Altoona Area High School, Altoona, PA GPA:
Expected in 08/2009 Associate of Science | Medical Billing And Coding Colorado Technical University, Colorado Springs, CO GPA:

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Resume Overview

School Attended

  • Altoona Area High School
  • Colorado Technical University

Job Titles Held:

  • Caregiver
  • Medical Receptionist
  • Housekeeper
  • Gas Station Attendant

Degrees

  • High School Diploma
  • Associate of Science

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