Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Reliable individual with 3-4 years of experience offering exceptional care in home environments, customer service, and in my personal life. Passionate about supporting all outlooks on situations, and very open minded about learning new skills. I work hard to accomplish goals thrown my way. I am dedicated to going above and beyond, and taking advise on how to continue growing. I am highly organized, proactive and punctual with team-oriented mentality.

  • Client documentation
  • Community activities
  • Compassionate client care
  • Active listening
  • Meal preparation
  • Proper phone etiquette
  • Housekeeping
  • Client satisfaction
  • Customer Service
  • Teamwork
  • Creativity
  • Leadership
  • Adaptability
  • Problem-solving
  • Responsibility
  • Time management
  • Critical Thinking
  • Stress management
  • Organization
  • Enthusiastic attitude
Caregiver, 10/2020 to Current
Phoenix Home CareMoberly, MO,
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Assisted with meal planning to meet nutritional plans.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Reported concerns to supervisory to maintain optimal care for all client needs.
  • Cultivated amiable relationships with over 4-6 residents, resulting in strong overall patient happiness and emotional well-being.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Laundered clothing and bedding and changed linens 2-3 times per week.
  • Documented information in patient charts and communicated status.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported patients to and from medical, dental and personal care appointments.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Engaged with patients and families, providing emotional support, independent living skills and adaptation to disability or illness.
Barista, 05/2019 to Current
Landry'sCovington, LA,
  • Operated cash register, collected payments and provided accurate change.
  • Ordered, received and stocked supplies and retail products.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
  • Trained new girls and taught them what they needed to know to be able to work independently.
  • Described menu items to customers and suggested products based on stated preferences.
  • Managed morning rush of over 50 customers daily with efficient, levelheaded customer service.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Greeted over 50 customers daily, answered questions and recommended drinks and pastries.
  • Maintained highest standards of conduct and service to support company reputation.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Received and accurately processed customer payments.
  • Listened to customer desires and needs to recommend optimal products.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Resolved customer disputes with tact and professionalism.
  • Maintained calm demeanor during high-volume periods and special events.
Cleaner, 06/2020 to 02/2021
Peabody PropertiesHingham, MA,
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Sanitized frequented areas and equipment using approved supplies.
  • Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Performed dusting, leather and wood surface polishing and wall washing on daily basis.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Education and Training
High School Diploma: , Expected in 06/2020
Kootenai Bridge Academy - Coeur D'Alene, ID,

I went to Lakeland High School, in Rathdrum Idaho for my freshman and sophomore year. Halfway into my junior year i transferred to Kootenai Bridge Academy to work at my own pace, with the hopes of graduating sooner. I did just that, and graduated a few months before my class did, receiving my diploma in June of 2020.

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