, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
First aid and safety
Community integration
Community activities
Client documentation
Care plan management
Case management
Knowledge of state regulations
Behavior redirection
Records management
Records maintenance
Compassionate client care
Quality program protocols
Case management experience
Coordination skills
Medication administration
Spreadsheet management
Cash management experience
Sage 50 US proficiency
AS/400
Client satisfaction
AR/AP
Business correspondence
Housekeeping
Meal preparation
Administrative support specialist
Wound care
Proper phone etiquette
Database management
Collecting information
Database updates
Data auditing
Log book updates
Error verification
Data transcription
Error identification
Excel expertise
Data input
Verifying data accuracy
Spreadsheet creation
Data collection
Data processing
Data reporting
Typing manuscripts
Microsoft Office expertise
Meticulous attention to detail
Filing and data archiving
Certified in 10-key
Advanced clerical knowledge
Project management
Customer relationship management
Resourceful
Understands grammar
Invoice processing
Data Entry
Employee management
Quality Assurance
Strong interpersonal skills
Data Integrity
Microsoft Excel certified
Strong problem solver
Medical billing
Physician billing
Order processing
Customer service-oriented
Critical thinker
Excellent communication skills
Multi-line phone proficiency
QuickBooks expert
Safety regulations
Pleasant demeanor
DBMS
Information Storage
Informational Resources
Advanced MS Office Suite knowledge
Experience
Caregiver, - Corvallis - Helping Hands Home Care – Shoreview, MN,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Monitored vital signs and medication use, documenting variances and concerning responses.
Laundered clothing and bedding to prevent infection.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Worked closely with clinical staff to support therapeutic and behavioral plans.
Followed safe lifting and transferring techniques to transport residents.
Supported bathing, dressing and personal care needs.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Reported concerns to nurse supervisor to promote optimal care.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Maintained daily living standards by assisting clients with personal hygiene needs.
Assisted patients with daily personal hygiene.
Provided ongoing compassionate patient care for each client.
Helped clients with personal needs from exercise to bathing and personal grooming.
Cooked appetizing and satisfying meals and snacks.
Assisted patients with bathing, dressing, daily hygiene care and grooming.
Provided patients with transportation to and from doctor appointments.
Supervised medication administration, personal hygiene and other activities of daily living.
Tracked and reported clients' progress based on observations and conversations.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Engaged with patients and families to provide emotional support and daily living instruction.
Transported patients to medical, dental and personal care appointments.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Ambulated individuals around home, public and medical locations.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Liaised with supervisor to review cases and improve care.
Completed scheduled patient check-ins and progress reports for clients.
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
Contributed to business growth by confirming customer satisfaction with service and quality.
Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
Investigated performance to maintain employee adherence to quality and safety policies.
Identified quality trends to investigate system flaws, process inefficiencies and training needs.
Participated in calibration sessions with stakeholders to promote consistent alignment on policies and processes.
Identified training opportunities to drive increased levels of quality through various projects.
Leveraged Six Sigma principles to identify and communicate compliance risks and quality improvement opportunities.
Executed test scripts and recorded results.
Recommended improvements to systems and procedures for increased productivity.
Streamlined processes, increasing efficiency and consistency to support quality initiatives.
Created and revised SOPs and training materials.
Audited training and production processes, enforcing adherence to SOPs.
Inspected finished products using sight, touch and smell to take note of characteristics obvious to average consumers and note areas suggesting further investigation.
Flagged unlikely test results for review where data indicate possibility of errors in measurement, investigating to verify causes and implement corrective measures.
Assisted with calibration and validation of production equipment prior to administration of quality control tests to guarantee accurate data.
Reported on audit results to inform stakeholders of areas in need of improvement.
Implemented internal auditing practices to create standards and statutory obligation compliance reports.
Observed company standards for workplace conditions and procedures, maintaining production lines and following OSHA requirements on floor.
Spearheaded process improvements to improve adherence to quality standards.
Analyzed data sets gathered through testing to produce and present reports quantifying metrics indicating conformance or variance from production standards.
Crafted quality control tests to analyze data for process improvement initiatives.
Designed forms for documentation of testing procedures and results, identifying fields of measurement relevant to increasing production consistency.
Coordinated with management team to prioritize sustainable cost savings plans.
Developed new methods of testing products to gather more detailed or reliable information to verify products meet quality standards.
Contributed to routine and preventive maintenance procedures on production equipment to prevent defects in production and secure accurate test data.
Reported on technical specifications of production methods and outputs and recorded quantification of standard deviation and rates of defective product output.
Devised strategic and operational planning to evaluate client outcomes with quality management team.
Implemented cost-reduction measures while maintaining consistent quality.
Used Six Sigma methodology to develop and execute process improvement projects.
Reported on internal and external outcomes of quality activities project stakeholders.
Deployed troubleshooting procedures for equipment malfunction and operator error resulting in elevated rates of unsuitable post-production inventory.
Created regimen of routine quality analysis assessment as well as special testing procedures showing qualities of materials and environment not tested regularly.
Developed departmental budget, performance standards and quality specifications.
Constructed tools for auditing teams to complete compliance assessments.
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