, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dedicated and empathetic [Job Title] offering [Number] years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Proper sterilization techniques
Charting expertise
Medical billing
Advanced anatomy
Experience
Caregiver, 03/2018 to 01/2021 Hillcrest Health Services – Lincoln, NE,
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with meal planning to meet nutritional plans.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Transported patients to and from medical, dental and personal care appointments.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Medical Assistant, 02/2018 to 01/2021 Valley Health – Romney, WV,
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Prepared prescription refill requests on behalf of physician to prevent lags.
Contacted pharmacies to submit and refill patients' prescriptions.
Followed all principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
Assisted back office patient processes to reduce customer wait time by approximately [Number]%.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Used [Type] software to process patient payments and update accounts.
Kept facility stocked with necessary supplies, equipment and instruments.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Customer Service Representative, 01/2016 to 01/2017 Apex Systems – Bridgewater, NJ,
Assessed customer needs and upsold products and services to maximize sales.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
Exceeded company productivity standards [Number]% on consistent basis, handling more than [Number]% of quota each day.
Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
Delivered service and support to each customer, paving way for future business opportunities.
Reviewed account and service histories to identify trends and issues.
Educated customers on special pricing opportunities and company offerings.
Customer Service Cashier, 08/2014 to 10/2014 Vail Resorts – Afton Alps, MN,
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Collected merchandise from store and searched back-end locations for customer purchases.
Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Education and Training
: Education, Expected in 01/2014 Miami Jackson Senior High School - Miami, FL GPA:
: Nursing , Expected in Miami Dade College - Miami, FL GPA:
Medical Assistant : Medical Assisting, Expected in Florida Career College - Miami - Miami, FL GPA:
Medical Assistant : Medical Assisting, Expected in 01/2018 Florida Career College - Miami - Miami, FL GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.