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CareGiver Resume Example

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CAREGIVER
Professional Summary

I have 3 years of experience, including as a CareGiver, Customer Service Agent, as an Inspector and Sorter and as a Cleaner, Janitor (VOLUNTEER) in industries


including Business Services.

Most recently I have been a private CareGiver for Private clients, assisting and taking care of elders with Dementia andAlzheimer's.


My skills and experiences include: Database Administration, First Aid, Scanners, Website Production, cleaning, toiletry, personal care, warehouse , picking and packing

Skill Highlights
  • Acd, Clerical, Communication Skills, Crm, Customer Relations, Customer service, Customer Support, Data Entry, Database Administration, Email,
  • First Aid, General Office Duties, Machinery, Microsoft Excel, Microsoft Outlook, Microsoft Windows, Microsoft Word, Multi-Line Telephones, Office
  • Skills, Power Tools, Quality, Safety, Scanners, Telephone Skills, Typing, User Interface Design, Verbal Communication Skills, Website Production,
  • Writing,spanish
  • Languages
  • Spanish
  • Driver's License
  • Kentucky, Class D/Regular Operator
Professional Experience
CareGiver12/2014 to 07/2015Private CareGiverGlasgow, KY

I have cared for many clients, including my most recent client which was retired Dr. G Max Wagner of Glasgow, Ky.

Customer Service Agent02/2013 to 05/2013SitelGlasgow, KY
  • Spoke with customers by phone.
  • Provided information about products and services.
  • Took and recorded orders.
  • Canceled accounts.
  • Received and processed incoming phone calls from customer or client base.
  • Recorded details of customer transactions, interactions, inquiries, complaints and comments.
  • Prioritized data entry daily to ensure customers' needs were met.
  • Ensured that appropriate changes were made to resolve customer concerns.
  • Effectively identified customer concerns over the phone.
  • Determined charges for services requested.
  • Collected deposits or payments.
  • My accomplishments included: Sold products via internet from the company's website solved customer's problem or directed them to the appropriate dept.
  • Knowledge sets include: 40 Wpm, Automated attendant systems, Automatic call distribution ACD system, Automatic call distributor ACD, Calling line identification equipment, Clerical, Contact center software, Customer Care, Customer relationship management CRM software, Customer service and support software, Customer Services, Data, Data base user interface and query software, Desktop computers, Dialed number identification systems DNIS, Digital Telephones, Electronic mail software, General Office, Microsoft Excel, Microsoft Outlook, Microsoft Windows, Microsoft Word, Multi-line telephone systems, Music or message on hold player, Office Skills, On hold players, Phone headsets, Scanners, Special purpose telephones, Standalone telephone caller identification, Telephone, Typist, Voice recognition software.
Inspector and Sorter09/2011 to 04/2012Ms Companies Akebono BrakesGlasgow, KY
  • Operated machinery used in the production process.
  • Recorded the number of products tested and dates and times.
  • Assisted machine operators.
  • Examined products to verify they met quality standards.
  • Lifted heavy loads.
  • Packed finished products.
  • Counted finished products.
  • Tagged parts.
  • Loaded and unloaded items from machines or conveyors.
  • Followed instructions, written or verbal.
  • Maintained cleanliness of assigned area.
  • Ordered supplies.
  • Knowledge sets include: Excellent Oral, Excellent Written, Good Communication Skills, Ladders, Measuring tapes, Microsoft Word, Personal computers, Razor knives, Staple guns, Vacuum cleaners, Verbal, Verbal Communication, Verbal Communication Skills, Verbal Skills, Written, Written Communication, Written Communication Skills, Written Skills.
Cleaner06/2011 to 04/2012Barren River Animal Welfare AssociationGlasgow, KY
  • Kept interior and exterior property clean and orderly.
  • Performed heavy cleaning duties such as cleaning floors, washing walls, washing glass, removing rubbish, maintaining furniture and cleaning fixtures.
  • Notified management of repair needs.
  • Maintained sidewalks and entryways.
  • Moved and dusted furniture and fixtures.
  • Monitored building security and safety.
  • Maintained restrooms.
  • Gathered and disposed of trash.
  • Maintained floors and carpets.
  • Adhered to all environmental, safety and health regulations.
  • Used hand and power tools such as dollies, ladders, vacuum cleaners and mops.
  • My accomplishments included: I volunteered at the animal shelter 20+ hours weekly.
  • assisted customers when they came to look at the pets bathed pets fed pets cleaned kennels.
  • Knowledge sets include: Brooms, Carpet shampooers, Dollies, Dry mops, Dust mops, Environmental, First Aid, Floor scrubbers, Hand sprayers, Ladders, Personal computers, Protective gloves, Push brooms, Safety, Safety gloves, Screwdrivers, Shovels, Squeegees or washers, Step ladders, Vacuum cleaners, Wet mops, Window squeegees.
Education and Training
GED: GED2011Barren County AlphaGlasgow, KY, USA

General Studies

Skills

Automatic call distributor, ACD, Clerical, Communication Skills, Excellent Oral, Good Communication Skills, Crm, Customer relationship management, resolve customer


concerns, client, Customer Relations, Customer Services, Customer service, Customer Care, Customer Support, Data Entry, Database Administration, Data base, Dollies, Electronic mail, Email, First Aid, General Office Duties, General Office, Machinery, Microsoft Excel, Microsoft Outlook, Microsoft Windows, Window, Microsoft Word, Multi-line telephone, Multi-Line Telephones, Office


Skills, Office Skills, Power Tools, Quality, Safety, Scanners, Screwdrivers, Spanish, Telephone, Telephones, Phone, Telephone Skills, Typing, 40 Wpm, Typist, User Interface Design, user interface, Verbal Communication Skills, Verbal Skills, Verbal Communication, website, Website Production, Written Skills, Written, Excellent Written, Written Communication Skills, Written Communication

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Resume Overview

Companies Worked For:

  • Private CareGiver
  • Sitel
  • Ms Companies Akebono Brakes
  • Barren River Animal Welfare Association

School Attended

  • Barren County Alpha

Job Titles Held:

  • CareGiver
  • Customer Service Agent
  • Inspector and Sorter
  • Cleaner

Degrees

  • GED : 2011

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