(555) 432-1000 - - resumesample@example.com - -
Detail-oriented Home Care professional adept in offering client assistance with daily living activities, transportation and overall well-being. Offering four years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Superior record of patient dedication and commitment to promoting comfort and quality care.
Marketing Manager accomplished in all aspects of campaign development, including copywriting and editing, list selection, email, social media marketing and production.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
|
|
- Worked to improve patient outlook and daily living through compassionate care.
- Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
- Provided basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
- Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
- Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
- Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
- Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Trained 12 new employees each quarter in procedures and policies in order to maximize team performance.1
- Managed multiple projects and tasks simultaneously while managing client expectations.
- Created sales strategies to promote advertising offerings and motivate larger deals.
- Managed new product and content releases.
- Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
- Oversaw inventory purchases and sales contracts to keep records current and compliant.
- Submitted sales reports each end of the week to supervisors.
- Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
- Created and directed sales team training and development programs.
- Kept abreast of latest trends and recommended enhancements to enhance company product offerings.
- Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Planned and executed in-store promotional events to increase customer engagement and sales revenues.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Tracked weekly sales to develop senior leadership reports for business development planning.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Oversaw inventory purchases and sales contracts to keep records current and compliant.
- Earned good attendance record and built reputation for being on time and ready to work.
- Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
American InterContinental University - Alanta Ga,
NAHAEC Medical Billing Certification CMBP - Online,
2020 - NAHAEC Medical Billing Certification
CMBP (Certified Medical Billing Professional) Designation
Transcript Average – 95% with Honors – 60 Hours
certification in Medical billing and Assoicates in Business Adminstrain and Medical billing and coding.
- Current medical billing certification
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
Resume Overview
School Attended
- American InterContinental University
- NAHAEC Medical Billing Certification CMBP
Job Titles Held:
- Caregiver
- Owner/Operator
- Sales Manager
Degrees
- Associate Medical Billling And Coding
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
