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caregiver resume example with 7 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Detail-oriented Home Care professional adept in offering client assistance with daily living activities, transportation and overall well-being. Offering four years of healthcare experience, including monitoring clients with developmental disabilities and adhering to patient care plans. Superior record of patient dedication and commitment to promoting comfort and quality care.

Marketing Manager accomplished in all aspects of campaign development, including copywriting and editing, list selection, email, social media marketing and production.

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • First aid and safety
  • Community integration
  • Community activities
  • Client documentation
  • Care plan management
  • Compassionate client care
  • Performing patient intakes
  • General housekeeping ability
  • Patient relations
  • Preparing meals
  • Quick problem solver
  • Customer service
  • Direct sales
  • Employee coaching
  • Credit card payment processing
  • Clerical support
  • Microsoft Office expertise
  • Conflict resolution
  • Inventory control
  • Strategy development
  • Team development
  • Special events planning
  • Deadline-driven
  • Analyzing data
  • Reporting sales
  • Event planning
  • Self-directed
  • Trade shows
  • Quality leadership
  • Problem solving
  • Advertising
Experience
07/2018 to Current
Caregiver Colavria Hospitality Edgewater, CO,
  • Worked to improve patient outlook and daily living through compassionate care.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Provided basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
04/2013 to 06/2015
Owner/Operator Lineage Logistics Lenexa, KS,
  • Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
  • Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
  • Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Trained 12 new employees each quarter in procedures and policies in order to maximize team performance.1
  • Managed multiple projects and tasks simultaneously while managing client expectations.
  • Created sales strategies to promote advertising offerings and motivate larger deals.
  • Managed new product and content releases.
  • Collaborated with marketing and communications teams on standardization, design and production of marketing materials.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Submitted sales reports each end of the week to supervisors.
  • Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
  • Created and directed sales team training and development programs.
04/2011 to 04/2013
Sales Manager Merck Kgaa Miami, FL,
  • Kept abreast of latest trends and recommended enhancements to enhance company product offerings.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Researched and capitalized on emerging opportunities to build business and expand customer base.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
Education and Training
Expected in 10 2010 to to
Associate Medical Billling And Coding: Business Administration
American InterContinental University - Alanta Ga,
GPA:
Expected in 1 2020 to to
:
NAHAEC Medical Billing Certification CMBP - Online,
GPA:

2020 - NAHAEC Medical Billing Certification
CMBP (Certified Medical Billing Professional) Designation
Transcript Average – 95% with Honors – 60 Hours

Activities and Honors
Accomplishments

certification in Medical billing and Assoicates in Business Adminstrain and Medical billing and coding.

Certifications
  • Current medical billing certification

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Resume Overview

School Attended

  • American InterContinental University
  • NAHAEC Medical Billing Certification CMBP

Job Titles Held:

  • Caregiver
  • Owner/Operator
  • Sales Manager

Degrees

  • Associate Medical Billling And Coding

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