caregiver resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Industrious and enthusiastic Manager proven to consistently meet productivity, business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

  • Training & Development
  • Creative merchandising
  • Consulting
  • Attentive to People
  • HIPAA Compliance
  • Needs Assessment
  • Bedside Care
  • Personal Service
  • Companionship and Emotional Support
  • PPE Usage
  • COVID-19 Safety Policies
  • Assisting with Daily Living
  • Caregiver and Family Support
Work History
Caregiver, 09/2007 to 10/2020
Regency Retirement Of JacksonJackson, TN, Miami Beach,FL
  • Assisted with daily activities, including dressing guidance, grooming, meal preparation and medication reminders.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe, effective and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
  • Provided treatment for medical conditions and injuries through therapeutic massage.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
  • Prepared oils and lotions for massages.
  • Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
  • Performed aroma therapies and specialized relaxation techniques.
  • Prepared blends of plant-based oils to aid in massage through direct warming and aromatherapy.
  • Diversified services by training in additional techniques such as Thai massage.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
Manger, 05/2005 to 08/2007
Department Of DefensePatrick Air Force Base, FL, Oakland Park,FL
  • Approved regular payroll submissions for employees.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
Receptionist, 06/2004 to 07/2005
Cornerstone Building BrandsKearney, MO, Fort Lauderdale,FL
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Corresponded with clients through email, telephone or postal mail.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Kept records in CRM to maintain customer data.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
Correctional Officer, 12/1990 to 06/2003
Waukesha CountyWaukesha, WI, Fort Lauderdale,FL
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Completed intake paperwork, fingerprints and searches.
  • Conducted routine and emergency head counts.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Booked new inmates into facility and processed inmates for release.
  • Supervised youth's daily activities, including school, meals and recreation time.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Identified facility openings and designated inmates to housing units.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Led disciplinary hearings and made recommendations for sentencing.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Arranged for medical and dental care of inmates.
  • Observed behavior of residents individually and in groups.
  • Maintained custody and control of 100+ inmates housed in medium and maximum security unit.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Certificate of Massage Therapy: Massage Therapy, Expected in 06/2009 to Florida College of Natural Health - Pompano Beach, FL
Associate of Science: Law (Pre-Law), Expected in 05/1989 to Florida State University - Tallahassee, FL
High School Diploma: , Expected in 05/1985 to Boyd Anderson High School - Lauderdale Lakes, FL,

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Resume Overview

School Attended

  • Florida College of Natural Health
  • Florida State University
  • Boyd Anderson High School

Job Titles Held:

  • Caregiver
  • Manger
  • Receptionist
  • Correctional Officer


  • Certificate of Massage Therapy
  • Associate of Science
  • High School Diploma

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