Highly enthusiastic customer service professional with 9 years client interface experience. Experience ranging from retail, customer service, accounting, and medical. Prioritizes goals and mission. Expert in time management and organization. Strong focus on customer first.
Promoted to assistant manager within 9 months on hire.
Received numerous awards for outstanding customer service and sales.
Providing medical care and assistance for elderly and hospice patients.
Dispensing medications, preparing meals, and assisting with activities of daily living.
Making providers appointments and assisting with other medical needs.
Building trustworthy relationships with resident and families.
Assisted residents with activities of daily living. Organized projects for residents. Administrative duties including charting, setting provider appointments for residents. Providing customer service for residents and families.
Account payable processed all billing and checks for vendors.
Processed emails and phone calls for all accounts.
Provided customer service for vendors and internal departments.
Representative in charge of paying all company and store utility bills.
Managed numerous vendor accounts.
Trained new associates.
Point of sale lead.
Cash handling including opening and closing procedures.
Managed over all store associates.
Provided assistance to store manager with HR tasks.
Assisted with store merchandising and promoting products.
Hired and trained associated in customer service.
Course completed, certificate received, awaiting state bored exam.
Degree obtained, courses completed.
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