LiveCareer-Resume

caregiver resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.

Skills
  • Building Customer Trust and Loyalty
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • De-escalation Techniques
  • Verbal and Written Communication
  • Time Management
  • Observation Documentation
  • Attentive to People
  • Critical Thinking
  • Adaptive team player
  • Clerical support
  • Documentation procedures expert
  • Performing patient intakes
  • Medical terminology knowledge
  • Strong interpersonal and communication skills
Experience
05/2020 to 11/2020
Caregiver Senior Commons At Powder Mill York, PA,
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
08/2017 to 11/2020
Certified Nursing Assistant Covid Clinic Carlsbad, CA,
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve skills.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
04/2016 to 10/2016
Certified Nursing Assistant Covid Clinic Grand Rapids, MI,
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
08/2012 to 04/2014
Customer Service Representative Gate Gourmet Saint Louis, MO,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Responded to customer requests for products, services and company information.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered constant flow of customer calls with minimal wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
Expected in 12/2021 to to
Associate of Applied Arts: Business Administration
Santa Fe College - Gainesville, FL
GPA:
Certifications
  • Completion of claims adjuster course, pending license.
  • Business computer applications course
  • CPR/first aid

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Resume Overview

School Attended

  • Santa Fe College

Job Titles Held:

  • Caregiver
  • Certified Nursing Assistant
  • Certified Nursing Assistant
  • Customer Service Representative

Degrees

  • Associate of Applied Arts

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