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Caregiver Resume Example

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CAREGIVER
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Progress documentation
  • State Regulations Knowledge
  • Care Plan Assessment
  • Medication Administration
  • Verbal and written communication skills
  • Direct Patient Care
  • Patient care
  • Flexible schedule and availability
Work History
Caregiver08/2019 to 12/2020
Rhonda Larson – Puyallup, WA
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Assisted patients with self-administered medications through [Action] and [Action].
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
Waitress08/2017 to 07/2019
Daffodil Bowl Restaraunt – Puyallup, WA
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Upsold [Type] specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $[Amount] per table.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Cashier03/2016 to 12/2016
WinCo Foods – Sumner, WA
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
  • Prepared and submitted end-of-shift reports using [Software].
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Checked prices for customers and processed items sold by scanning barcodes.
CSR11/2012 to 03/2013
Check N Go Inc. – Pocatello, ID
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Educated customers on promotions to enhance sales.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Opened and closed store.
  • Advertising.
  • Pay day loans.
  • Title loans.
  • Installment loans.
  • Bank deposits
  • Payment due and collection calls.
  • Cashiering.
  • End of day reports.
Education
High School Diploma06/1998Pocatello High School- Pocatello, ID
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Resume Overview

Companies Worked For:

  • Rhonda Larson
  • Daffodil Bowl Restaraunt
  • WinCo Foods
  • Check N Go Inc.

School Attended

  • Pocatello High School

Job Titles Held:

  • Caregiver
  • Waitress
  • Cashier
  • CSR

Degrees

  • High School Diploma 06/1998

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