Livecareer-Resume

Caregiver Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

Skills
  • Attentive to People
  • Caring Companionship
  • Sound Judgment
  • Decision Making
  • Clear Communication
  • Supportive Personality
  • Convalescence Support
  • Team Collaboration
  • Physical Stamina
  • Time Management
  • Laptop and Tablet Operation
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Efficient and Detail-Oriented
  • Order and Refund Processing
  • POS Systems and Ordering Platforms
  • Verbal and Written Communication
  • Team-Oriented and Cooperative
  • Computer Proficiency
Experience
Marquis Companies - Caregiver
Milwaukie, OR, 03/2019 - 02/2021
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Provided ongoing compassionate patient care for each client.
  • Cooked appetizing and satisfying meals and snacks.
  • Maintained network of connected caregivers to promote continuous professional development.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Ambulated individuals around home, public and medical locations.
Pitney Bowes - Shift Lead Manager
Remote, LA, 02/2011 - 09/2018
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Increased customer base and market share by promoting product through diverse channels.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Cross-trained in every store role to maximize operational knowledge.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Mccoy's Building Supply - Customer Service Cashier
Searcy, AR, 04/2014 - 11/2016
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Maintained work area in clean and neat manner.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Education and Training
Butte High School Butte, MT Expected in 07/2010 High School Diploma : - GPA :

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Resume Overview

School Attended
  • Butte High School
Job Titles Held:
  • Caregiver
  • Shift Lead Manager
  • Customer Service Cashier
Degrees
  • High School Diploma