Caregiver Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Proficient and caring Nursing team member offering over 3+ years of patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

  • Inbound and Outbound Calling
  • Shipping and Receiving
  • Client Needs Assessment
  • Guest Services
  • Point of Sale Systems
  • Customer Complaint Resolution
  • Cash Register Operation
  • Prospecting Clients
  • Community integration
  • Progress documentation
  • First Aid and Safety
  • Meal Planning and Preparation
  • Indirect Patient Care
  • Patient care
  • Behavioral Management
  • Flexible schedule and availability
  • Excellent Verbal and written communication skills
  • Direct Patient Care
  • Patient Assessments
  • Patient services
  • Hospice and palliative care
  • Feeding assistance
  • Professional bedside manner
  • Qualified in patient transport
  • Mobility assistance aptitude
  • Vital Sign Monitoring
  • Equipment transport
  • Safety protocols
  • Detail-oriented
  • First aid and safety
  • Client documentation
  • Records management
  • Knowledge of state regulations
  • Compassionate client care
  • Behavior redirection
  • Client satisfaction
  • Proper phone etiquette
Work History
11/2019 to Current
Caregiver Oakmont Management Group Sacramento, CA,
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Helped clients with personal needs from exercise to bathing and personal grooming
  • Transported patients to and from medical, dental and personal care appointments
  • Fostered relationship with client, providing companionship and counseling
05/2017 to 06/2019
Patient Safety Sitter Dch Tuscaloosa, AL,
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Documented observations and baseline measurements in medical records.
  • Provided care for patients based on physical, psychological, educational and safety criteria.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Supported patient admissions, discharges and transfers to promote team efficiency.
  • Organized and maintained general supply storage areas.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living
  • Kept instruments and equipment clean and effectively sanitized
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures
05/2017 to 01/2018
Customer Service Associate Hillyard Urbandale, IA,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
01/2017 to 05/2018
Customer Service Associate Hillyard Saint Joseph, MO,
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations
Expected in 05/2019
High School Diploma:
Kensington Health Sciences Academy - Philadelphia, PA,
  • PCA - Personal Care Aide
  • CPR.First Aid Safety,AED

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Kensington Health Sciences Academy
Job Titles Held:
  • Caregiver
  • Patient Safety Sitter
  • Customer Service Associate
  • Customer Service Associate
  • High School Diploma

Similar Resume

View All