caregiver resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Authorized to work in the US for any employer Accomplished Flight Attendant offering over 32 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness. Reliable Flight Attendant with a wealth of expertise in the airline industry. Offering a superb work ethic and a motivated, service-driven personality. Looking to join a top carrier. Charismatic Flight Attendant dedicated to safety and customer service. Knowledgeable and polished with dynamic interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced flight leader with over 32 years of experience in airline . Excellent reputation for resolving problems and improving customer satisfaction.

  • First Aid/CPR
  • Supervision
  • Data management
  • Conflict resolution
  • Reading comprehension
  • Organization and Time management
  • Teamwork
  • Basic math
  • Analytical skills
  • Collaboration
  • Written Communication
  • Adaptability
  • Leadership
  • Interpersonal Communication
  • Team builder
  • Customer service
  • MS Office
  • Planning and Coordination
  • Computer skills
Work History
01/2020 to 08/2021
Caregiver Aegis Living Corte Madera, CA,
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
02/1986 to Jul2019
Purser/Flight Attendant Five Star Quality Care, Inc. Columbia, SC,
  • Lead inflight staff with briefings about following company standards and order of service, handle medical situations and other unexpected issues and emergencies, maintain safe environment while providing scheduled inflight services.
  • Provide safety instructions to passengers, lead inflight staff with briefings about following standards and order of service, handle non critical medical situations, maintain safe environment while providing scheduled inflight services.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Ensure safety and comfort of customers onboard aircraft.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Controlled entertainment for passengers through onboard video and audio systems.
  • Led inflight crew team in delivery of exceptional service project, resulting in a successful journey
05/1982 to 01/1986
Receptionist/accounts payable HB Fuller Company City, STATE,
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Received and routed business correspondence to correct departments and staff members.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Liaised with vendors, contractors and professional services personnel to properly process orders.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Sorted, received and distributed mail correspondence between departments and personnel.
Work History
03/2015 to Current
Senior Sales Associate Bed Bath & Beyond, Inc. San Francisco, CA, CA
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Trained and developed sales team associates in products, selling techniques and procedures
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies for recommending accessories and complementary purchases
Expected in to to
: Interpersonal Communications
Marquette University - Milwaukee, WI

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Resume Overview

School Attended

  • Marquette University

Job Titles Held:

  • Caregiver
  • Purser/Flight Attendant
  • Receptionist/accounts payable


  • Some College (No Degree)

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