Caregiver resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Caring and empathetic Direct Care Worker with considerable experience in assisting adults with disabilities. Plans, develops, and implements individual program plans and carries out existing plan of care. Certified in medication administration and ensures that consumers take prescribed medicines and receive adequate nutrition. Administered treatments, make beds, cook meals, handle laundry, and run errands. Knowledgeable and dedicated customer service professional with extensive experience in Transportation industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


Customer service

  • Professional telephone demeanor
  • Recordkeeping strengths
  • Administrative support
  • Good listening skills
  • Route dispatch
  • Creative problem solving
  • Inbound and Outbound Calling
  • Complaint resolution
  • Report preparation
Work History
Caregiver, 06/2015 - Current
Catholic Health Services Pompano Beach, FL,
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
Transportation Coordinator, 09/1993 - Current
American Red Cross Statewide, TN,
  • Communicates with (or to0 individuals ot groups verbally and/ or writing (e.g. customers, supplier, associates)
  • Documents and monitors information related to transportation by verifying the accuracy of data, reports, and forms ( for example, payroll, trip sheets, bills, time off requests, level of service, entering data and building loads in appropriate systems and assisting drivers for example completing outbound bills and paperwork)
  • Listens, responds, and resolves customer questions and concerns in accurate, timely, and confidential manner. process, verify, and submit paperwork. create and maintains organized files, performs data entry, and identifies and resolves discrepancies in records/ files in a timely manner.
  • Informs management of incorrect, inefficient or improper processes, procedures, or data related to the operations. Uses office equipment and multiple software and hardware applications. (for example, copy machines, shredder. Microsoft Windows safely and correctly and communicates to management when equipment needs to be repaired.
  • Customer service and member centered; Service the customer and or member. shows care and concern when serving our customers and members. Asks questions in order to understand the customers needs.
  • Finds and uses the right resources (people, products, tools) at the right time in order to resolve the customer/member requests.
  • Make effective choices. use policies, procedures, and /or guides to make good choices. Uses data and facts in order to make day to day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
  • Plan for and improve work - accepts responsibility and meets expectations for own work. Identifies steps in order to carry out work as required.
  • Listens to others and asks questions to learn about what is needed . communicates the right information to associates and leaders when they need it. communicates in a professional and respectful manner.
  • Makes sure work is done correctly. Prioritizes work. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.
  • Follows company polices and procedures (for example the Ten foot rule, shows integrity and ethical behavior in all work situations.) Reports ethical and compliance issues promptly.
  • Adapts to changing work demands, stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback.
Traffic Office clerk, 09/1993 - Current
Stockx Seattle, WA,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Verified appointments on inbound receiving loads.
  • Provided customer service to OTR drivers.
  • Data entry
Asset Protection Associate, 05/1993 - Current
Walmart 6016 City, STATE,
  • Verify paperwork vs trailer information given by drivers at gate.
  • Clerical work in AP office.
  • Walked the warehouse to ensure associates were working safely.
  • Issuing equipment licenses to associates in the warehouse.
High School Diploma: , Expected in 03/2020
Innovations Approaches To Education - San Antonio, TX,

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Resume Overview

School Attended

  • Innovations Approaches To Education

Job Titles Held:

  • Caregiver
  • Transportation Coordinator
  • Traffic Office clerk
  • Asset Protection Associate


  • High School Diploma

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