Caregiver Resume Example
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CAREGIVER
Summary
I'm a very good person I like to follow what's told to anf I love helping people I keep a smile on my face to show that I'm willing and able to do my best at what I do
Skills
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Experience
Caregiver, Kentucky Masonic Homes, February 2018-March 2019Louisville , KY
- Provided basic care for elderly patient, including scheduling appointments and managing finances and legal matters.
- Worked to improve patient outlook and daily living through compassionate care.
- Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
- Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Customer Service Representative, Poolcorp, May 2012-December 2012Webster , TX
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Reviewed account and service histories to identify trends and issues.
- Met or exceeded revenue objectives by promoting [Product or Service]s to customers during service, account and sales follow-up calls.
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
Housekeeping , Ensign Group, May 2018-November 2019Santa Maria , CA
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Swept and vacuumed floors, hallways and stairwells.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Replenished hotel amenities such as drinking glasses and writingsupplies.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Swept and damp-mopped private stairways and hallways.
- Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Provided deep cleaning services for areas in need of additional sanitation.
- Stripped floors using electrical cleaning equipment.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Spot cleaned carpets using industrial carpet cleaner.
- Organized supplies for efficient use based on expected customer needs.
- Performed [Number] point cleaning system saving cleaning time per room from [Number] to [Number] minutes while maintaining hotel quality standards.
- Set up and cleaned banquet and conference rooms.
- Implemented innovative [Type] step-savers, reducing average cleaning time per room from [Number] minutes to [Number] minutes.
- Kept utility sink rooms in clean, neat and orderly condition.
- Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
- Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
- Checked [Number] rooms per day to verify vacancies post-checkout.
- Dusted ceiling air conditioning diffusers and ventilation systems.
- Cleaned and returned vacant rooms to occupant-ready status.
Housekeeper, Regency Retirement Village Huntsville, June 2015-October 2017Huntsville , AL
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Swept and vacuumed floors, hallways and stairwells.
- Swept and damp-mopped private stairways and hallways.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
- Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
- Dusted ceiling air conditioning diffusers and ventilation systems.
Education and Training
High School DiplomaKingstree Senior High School, , CityStateAugust 1993
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Resume Overview
School Attended
- Kingstree Senior High School
Job Titles Held:
- Caregiver
- Customer Service Representative
- Housekeeping
- Housekeeper
Degrees
- High School Diploma
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