Caregiver Resume Example Keystone Villa At Fleetwood

CAREGIVER

Professional Summary

Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.

Caring and empathetic Direct Care Worker with considerable experience in assisting adults with disabilities. Plans, develops, and implements individual program plans and carries out existing plan of care. Certified in medication administration and ensures that consumers take prescribed medicines and receive adequate nutrition. Administered treatments, make beds, cook meals, handle laundry, and run errands.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Care Attendant providing services to customers, and ensuring customer needs are met. Maintained well-supplied stock room. Excellent communication and interpersonal skills. Compassionate, with focus on delivering excellent customer service. Highly organized in performing diverse and simultaneous tasks.

Skills

I have a few years in customer service, people person, kind, fast learner,and I'm a very patient determined worker.

Work History

12/2019 to CurrentCaregiverKeystone Villa At Fleetwood | Blandon , PA

Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Documented vitals, behaviors and medications in client medical records.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Provided safe mobility support to help patients move around personal and public spaces.
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Administered medication as directed by physician.
Ran errands for customers, including shopping, and picking up other necessities.
Shopped for groceries regularly in order to keep house stocked with necessities.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Arranged transportation and accompanied patients to doctors' offices or errands.
Worked to improve and enhance patient lives through effective and compassionate care.
Determined specific needs and provided most appropriate level of services for patient well-being.
Kept clients engaged in social networks and communities.
Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
Helped clients manage money, pay bills and shop for groceries or personal items.

09/2019 to 11/2019CashierOtg | Jamaica , NY

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Operated cash register for cash, check and credit card transactions with Number% accuracy.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Completed manual and machine counts of funds for transactions valued at over $Amount.
Worked closely with Job title to solve problems and handle customer concerns.
Trained as Job title and provided back-up coverage to provide customers with optimal support.
Assisted customers by answering questions and fulfilling requests.
Educated customers on promotions to enhance sales.
Assisted customers with special services, account updates and promotional options.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.

06/2019 to 09/2019Assistant ManagerThe One Group | Troy , MI

Monitored employee performance and developed improvement plans.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Trained team members in successful strategies to meet operational and sales targets.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Coached team on effective upselling and cross-selling methods.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Submitted reports to senior management to aid in business decision-making and planning.
Increased sales revenues by Number% over Timeframe by promoting complementary products and educating customers about store promotions.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
Assisted Manager in interview process of prospective employees and provided feedback.
Planned team-building exercises to increase employee performance and job satisfaction.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Created and implemented incentive initiative for on-the-job safety and achieved Number years with no Workers' Compensation claims.
Provided current employees options for additional training opportunities.
Managed NumberJob Titles successfully in fast-paced environment through proactive communication and positive feedback.

05/2018 to 11/2018Reservation AgentNorthern Quest | Cusick , WA

Provided follow through on all calls with confirmations and dissemination of requested information.
Utilized Software to input all key data into hotel's database system.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Provided customers with information about availability and pricing.
Maintained awareness of types of rooms available in different resort locations.
Handled reservations and answered questions from interested patrons for busy Number-room hotel.
Resolved various issues and discrepancies for customers.
Handled billing information over phone.
Checked in average of Number passengers per Timeframe.
Worked closely with front desk to achieve full occupancy of property.
Drove operational improvements which resulted in savings and improved profit margins.
Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
Worked with Type customers to understand needs and provide Type service.
Developed team communications and information for Type meetings.

Education

10/2019Diploma | Arts And Humanities The Academy of Achievement , City

Resume Overview

School Attended

The Academy of Achievement

Job Titles Held:

Caregiver
Cashier
Assistant Manager
Reservation Agent

Degrees

10/2019 Diploma | Arts And Humanities

Caregiver Resume Example

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