Caregiver Resume Example Company Name

CAREGIVER

Summary

Dedicated Caregiver highly experienced in addressing both physical and emotional patent needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Diligent unarmed security officer bringing 1+ years of security experience. Trained in conflict de-escalation strategies, behavior management and defensive tactics. Well-versed in protecting entrances, conducting patrols and monitoring CCTV feeds.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 1 year of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Hardworking and knowledgeable call center agent well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.

Skills

Community integration
First aid and safety
Community activities
Client documentation
Records management
Compassionate client care
Knowledge of state regulations
Care plan management
Physical therapy

Medication administration
35 WPM typing speed
Meal preparation
Spreadsheet management
Cash management experience
Housekeeping
Database management
Administrative support specialist
Client satisfaction

Experience

Caregiver
City, StateCompany Name/May 2020 to Aug 2020

Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted with meal planning to meet nutritional plans.
Monitored vital signs and medication use, documenting variances and concerning responses.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Delivered high-quality, geriatric care to private client.
Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
Engaged withpatients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Facilitated best care by developing strong and trusting rapport with patient.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.

Receptionist
City, StateCompany Name/Aug 2019 to Aug 2020

Answered and directed incoming calls using multi-line telephone system.
Greeted visitors, assessed needs and directed to appropriate personnel.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Sorted incoming mail and directed to correct personnel each day.
Rendered information to callers and drafted office emails.
Processed payments and updated accounts to reflect balance changes.

Outbound Call Center Representative
City, StateCompany Name/Jan 2020 to May 2020

Established long-lasting relationships with new and existing customers through warm, personable and knowledgeable phone interactions.
Seized opportunities to upsell new product offerings to current customers and coached team to upsell.
Documented outbound calling processes and equipped callers with quick-reference job aids to enable recall of less common processes.
Refined and demonstrated excellent listening skills, asked probing questions, understood concerns and overcame objections.
Developed and implemented new and improved outbound calling processes and scripts, resulting in increased sales and caller engagement.
Employed customer relationship management software to track and manage calls made by team members and to retain customer data.
Led outbound calling team such that each team member met or exceeded sales targets.
Improved service quality and increased sales by developing strong knowledge of company's products and services.
Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Delivered service and support to each customer, paving way for future business opportunities.
Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.

Unarmed Security Officer
City, StateCompany Name/Oct 2019 to Jan 2020

Guarded entrances and exits against unauthorized entry.
Identified security issues, drafted incident reports and contacted law enforcement when needed.
Detected suspicious behavior and prevented illegal activity.
Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
Responded to and thoroughly investigated all reported incidents to protect company assets.

Education and Training

High School DiplomaStratford Stem Magnet SchoolMay 2019City, State

Resume Overview

School Attended

Stratford Stem Magnet School

Job Titles Held:

Caregiver
Receptionist
Outbound Call Center Representative
Unarmed Security Officer

Degrees

High School Diploma

Caregiver Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes