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Caregiver Resume Example

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CAREGIVER
Professional Summary

Experienced Caregiver successful at minimizing hassles and alleviating client concerns by effectively coordinating schedules, planning events, running errands and household tasks. Highly organized and consistently anticipates needs of clients. Strong multitasking, communication and interpersonal skills. Previously worked as Front Desk Supervisor versed in solving range of daily issues with efficient and professional attitude. Adapts easily to changing demands and learns new information quickly. Proficient in Microsoft Office and correspondence management. Accomplished leader and team manager. Friendly and prompt with good hands in using phone, computer and office equipment.

Skills
  • Progress documentation
  • Community integration
  • Indirect Patient Care
  • Flexible schedule and availability
  • Verbal and written communication skills
  • System updates
  • Word processing
  • Team Leadership
  • Training and Development
  • Scheduling
  • Decision-Making Abilities
  • Effective Planning
  • Quality Management
  • Complaint management
  • Problem-solving skills
  • File management
  • Time management
  • MS Office
  • Accurate money handling
  • Upselling techniques
  • High-volume dining
  • Food and beverage pairings
  • Menu presentation
  • Food station setup
Work History
04/2015 - 10/2020Caregiver | Freelance - Basking Ridge, NJ
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
12/2012 - 04/2015Server Shift Leader | The Cheesecake Factory - Bridgewater, New Jersey
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Assessed 8500 square-foot restaurant and lounge according to state and federal cleanliness standards.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
03/2011 - 10/2012Front Desk Coordinator | Atelier Salon And Spa - Basking Ridge, NJ
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Planned coverage needs and organized services to support incoming special events.
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Scheduled client meetings and appointments with office employees and collected vital information.
  • Maintained office supplies by taking inventory and submitted orders for low-stock items.
  • Maintained transaction security by verifying payment cards against identification.
  • Generated streamlined system of organized patient and client accounts through integrating computer and spreadsheet use.
  • Trained all staff on front desk procedures and policies.
  • Used Millenium to maintain and update records of internal data, including annual sales and inventory levels.
  • Sorted mail and other important data upon manager's absence, promoting quick delivery of all messages to recipients.
  • Drafted, copied and forwarded documents and paperwork to facilitate office workflow.
  • Greeted 60 daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Verified patient demographic information, copied documentation and directed to provided information.
  • Managed sign-in and security procedures, including issuing badges, updating logs and controlling access.
  • Coordinated correspondence and scheduling between administration, employees and clients by phone and e-mail.
  • Oversaw fast-paced front desk operations at busy salon and spa facility with as many 60+ daily guests.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Transcribed phone messages for entire office and relayed messages.
Education
05/2011Raritan Valley Community College, Somerville, NJAssociate of Science: Psychology
  • Continuing education in Business
  • Coursework in Psychology and Spanish
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Resume Overview

Companies Worked For:

  • Freelance
  • The Cheesecake Factory
  • Atelier Salon And Spa

School Attended

  • Raritan Valley Community College

Job Titles Held:

  • Caregiver
  • Server Shift Leader
  • Front Desk Coordinator

Degrees

  • Associate of Science : Psychology

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