Courteous professional with substantial experience in the customer service industry. Skilled at conducting light and heavy housekeeping and providing personal care. Communicative and responsive individual with over 8 years of experience.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Experienced non-medical Care Provider offering 8 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with an attention to detail.
Skills
Service Documentation
Incident Reporting
Medical Reminders
Protein Handling
Time Management
Client Transportation
Heavy Lifting
Respectful and Compassionate
Dependable and Responsible
Mobility Assistance
Needs Assessment
Ability to Lift
Personal Service
Household Management
Companionship and Emotional Support
Grocery Shopping
Attentive to People
Strong Ethics
Meal Planning and Preparation
Independent Thinking
Caregiver and Family Support
Walker and Cane Instruction
Garbage Disposal
Developing Client Trust
Condition Monitoring
Incontinence Care
Laptop and Tablet Operation
Healthy Eating
Range of Motion Exercises
Assisting with Daily Living
Running Errands
Wound Care
Personal Care Assistance
Bathing and Dressing
Patient Rapport
Housekeeping
Work History
07/2008 to 06/2022
CaregiverGriswold Home Care – Oviedo, FL,
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assisted patients with self-administered medications.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Determined specific needs and provided most appropriate level of services for patient well-being.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Entertained, conversed and read aloud to keep patients mentally alert.
Shopped for groceries regularly in order to keep house stocked with necessities.
Maintained frequent supervision of residents unable to call for assistance.
Helped clients manage money, pay bills and shop for groceries or personal items.
03/2017 to 01/2018
Lead Technical ConsultantXactly – San Jose, CA,
Delivered in-depth Android and Apple training, imparting knowledge of best practices for protecting data and minimizing errors.
Provided high-level technical expertise to projects in [Apple and Android] for [Cellular] Industry.
Maintained authoritative knowledge on cellphone Repair through continued education and ongoing training.
Resolved malfunctions with systems and programs through troubleshooting.
Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
05/2003 to 03/2017
TechnicianRio Tinto – Belgrade, MT,
Maintained quality assurance and customer satisfaction objectives.
Executed diagnostics, troubleshooting and evaluations on all manufacturer new equipment and antiquated.
Determined maintenance requirements and assigned repairs to qualified employees.
Organized work to meet demanding production goals.
Completed job reports and logs immediately following service calls.
Performed routine maintenance on cellular equipment for proper operation specific to customer needs.
Managed team performance by training, mentoring, disciplining and motivating employees.
Planned, scheduled and delegated daily work to team of employees.
Meticulously tracked all parts and devices used on each service call.
05/1994 to 03/2003
Assistant ManagerRedpeak Properties – Greenwood Village, CO,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Increased sales by driving operational efficiencies and building excellent customer rapport.
Education
Expected in 08/1991
High School Diploma: Lima Senior High School - Lima, OH, GPA:
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