Dedicated Caregiver highly experienced in addressing both physical and emotional patent needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Analytical customer service cashier thriving in high stress environments requiring excellent decision-making skills and calm demeanor. Proven leadership in operations management, strategic planning and team supervision.
Skills
First aid and safety
Compassionate client care
Care plan management
I have time management skills
Great customer service
Great cleaning and organization skills.
Care plan management
Experience
Caregiver, Special Needs, 06/2020 - Current Bridge Senior Living – Jefferson, GA,
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients with personal needs from exercise to bathing and personal grooming.
Reported concerns to supervisory to maintain optimal care for all client needs.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Assisted over 10 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Customer Service Cashier, 06/2020 - 07/2020 Paradies Lagardère Travel Retail – Moline, IL,
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Greeted customers and responded to informational requests.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Prepared food, including burgers fries and other items .
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Verified orders and bagged items for easy transport.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers and responded to informational requests.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Applied conversational abilities to connect with individuals and better serve individual needs.
Scanned items quickly to keep lines moving and reduce overall wait time.
Stayed up to date on current item discounts to support promotions.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Education and Training
High School Diploma: , Expected in 06/2020 - Faith Covenant Academy - Huntsville , Alabama GPA:
: Registered Medical Assistant , Expected in - Ross University - Huntsville , AL GPA:
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