Driven HR & Customer Experience Supervisor bringing over 10 years of administrative operational expertise, promoting an open-door work environment, conducive to superior team morale and performance. Seasoned leader with expertise in exemplary guest services, active listening, dispute resolution, team management, employee relations and customer advocacy. Committed to promoting diversity and inclusion in a safe work environment, where every person is valued. Comfortable at the forefront of change.
YMCA Team Leader Certification - May 2008
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