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Canine Coach Resume Example

Resume Score: 80%

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BS
CANINE COACH
Summary

Enthusiastic Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.

Skills
  • Canine health issues
  • Canine handling
  • Team building
  • Motivated to help others
  • Self-help skills development
  • Friendly and helpful
  • Meal planning and preparation
  • Bathing and dressing
  • Age-appropriate activities
  • Routine management
  • Maintaining safe environment
  • Managing routines
  • Administering medicines
  • Licensed driver
  • Dependability
  • Activity planning
  • Housekeeping
  • Upholding discipline rules
  • Following directions
  • Time management
  • Friendly personality
  • Monitoring screen time
  • Meal and snack times
  • Dog walking
Experience
Canine Coach / Dogtopia - Dublin , Ohio 11/2019 - Current
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Completed 3 step protocols during emergency situations.
  • Supervised inmates during day-to-day activities.
  • Detected potential threats and quickly defused conflicts.
  • Developed team communications and information for shift meetings
  • Updated quality control standards, methods and procedures to meet compliance requirements
  • Worked with other employees to resolve problems in the play area, improve services and provide information to customers about their pets
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Investigated and resolved customer complaints to foster satisfaction
  • Determined and recommended methods to address improvement opportunities
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Hostess / Bob Evans Farms - Columbus , OH09/2019 - 11/2019
  • Assisted managers with quickly resolving service- and food-related issues
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Collaborated with kitchen to inform customers of wait times and answer questions about food
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Answered customer questions about hours, seating and restaurant information
  • Used cash registers and credit card machines to cash out customers, handling up to $10
  • In cash per event
  • Informed servers of newly seated parties for speedy service
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Checked and restocked server areas and organized and got change for front counter
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Calculated charges, issued table checks and collected payments from customers.
Crew Member / Chicken Salad Chick - Westerville , OH06/2019 - 09/2019
  • Successfully communicated with all team members to navigate job duties and complete daily tasks
  • Collaborated with team members to complete efficient work and bring in top hauls
  • Utilized all machinery and equipment while observing various safety precautions and practices
  • Cleaned decks and sanitized equipment with appropriate sanitary product following every shift to remove leftover chicken salad
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
  • Resolved customers issues quickly to maintain productivity goals
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Prepared and submitted end-of-shift reports
  • Educated customers on promotions to enhance sales
Crew Member / Little Caesar - Westerville , Ohio08/2016 - 12/2016
  • Closely followed protocols for emergency situations, maintaining calmness and efficiency
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Counted cash in register drawer at beginning and end of shift
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Reviewed and resolved differences between accounting information and cash drawer
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Worked with kichen staff to complete daily counts and maintain funds security to minimize theft and mismanagement risks
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Answered questions about store policies and concerns to support positive customer experiences
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
  • Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing
  • Completed training to learn additional techniques for making new and seasonal items
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette
  • Provided product information and menu item explanation in consideration of dietary restrictions
  • Used pizza cutter to slice pizzas according to size and customer specifications
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register
  • Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments
  • Communicated menu item information and offered suggestions to promote featured products
  • Cleaned food preparation areas, tools and equipment
  • Fostered positive working environment through effective communication and time management, which was widely embraced by all kitchen personnel
  • Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage
  • Wiped down counters and food prep stations using bleach and clean cloths
  • Assisted guests, including offering personable greetings and taking orders
Education and Training
Westerville-South High School - Westerville, OHExpected in 05/2020High School Diploma
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Resume Overview

Companies Worked For:

  • Dogtopia
  • Bob Evans Farms
  • Chicken Salad Chick
  • Little Caesar

School Attended

  • Westerville-South High School

Job Titles Held:

  • Canine Coach
  • Hostess
  • Crew Member

Degrees

  • Westerville-South High School - Westerville, OH Expected in 05/2020 High School Diploma

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