Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA
Professional Summary
Energetic Canine coach comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Making sure play area is safe and clean environment
Skills
- Canine health issues
- Canine handling
- Team building
- Motivated to help others
- Self-help skills development
- Friendly and helpful
- Meal planning and preparation
- Bathing and dressing
- Age-appropriate activities
- Routine management
- Maintaining safe environment
- Managing routines
- Administering medicines
- Licensed driver
- Dependability
- Activity planning
- Housekeeping
- Upholding discipline rules
- Following directions
- Time management
- Friendly personality
- Monitoring screen time
- Meal and snack times
- Dog walking
Education
Westerville-South High School Westerville, OH Expected in 05/2020 – – Diploma : - :
Work History
Morris Hospital - Canine coach
Minooka, IL, 09/2019 - Current
Minooka, IL, 09/2019 - Current
- Developed team communications and information for shift meetings
- Updated quality control standards, methods and procedures to meet compliance requirements
- Worked with other employees to resolve problems in the play area, improve services and provide information to customers about their pets
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Investigated and resolved customer complaints to foster satisfaction
- Determined and recommended methods to address improvement opportunities
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Planet Fitness - Hostess
Sandusky, OH, 07/2019 - 09/2019
Sandusky, OH, 07/2019 - 09/2019
- Assisted managers with quickly resolving service- and food-related issues
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Watched dining area staff to evaluate server loads and calculate accurate wait times
- Collaborated with kitchen to inform customers of wait times and answer questions about food
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Answered customer questions about hours, seating and restaurant information
- Used cash registers and credit card machines to cash out customers, handling up to $10
- in cash per event
- Informed servers of newly seated parties for speedy service
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Checked and restocked server areas and organized and got change for front counter
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
Planet Fitness - Crew Member
Sandy, UT, 06/2019 - 08/2019
Sandy, UT, 06/2019 - 08/2019
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Collaborated with team members to complete efficient work and bring in top hauls
- Utilized all machinery and equipment while observing various safety precautions and practices
- Cleaned decks and sanitized equipment with appropriate sanitary product following every shift to remove leftover chicken salad
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Resolved customers issues quickly to maintain productivity goals
- Organized and reported on financial information to document payment histories and assist with sound financial accounting
- Used cash registers and POS systems to request and record customer orders and compute bills
- Prepared and submitted end-of-shift reports
- Educated customers on promotions to enhance sales
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Worked closely with kitchen to solve problems and handle customer concerns
- Assisted customers by answering questions and fulfilling requests
- Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
Little Caesar - Crew Member
City, STATE, 08/2017 - 12/2017
City, STATE, 08/2017 - 12/2017
- Closely followed protocols for emergency situations, maintaining calmness and efficiency
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Counted cash in register drawer at beginning and end of shift
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Reviewed and resolved differences between accounting information and cash drawer
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
- Worked with kichen staff to complete daily counts and maintain funds security to minimize theft and mismanagement risks
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Answered questions about store policies and concerns to support positive customer experiences
- Used cash registers and POS systems to request and record customer orders and compute bills
- Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Sent order information to kitchen using computer system and giving verbal instructions about customers’ special requests and needs to other staff
- Prepared items like bacon ahead of time to promote efficiency in dish garnishing
- Completed training to learn additional techniques for making new and seasonal items
- Organized work areas to foster efficiency and model exceptional kitchen etiquette
- Provided product information and menu item explanation in consideration of dietary restrictions
- Used pizza cutter to slice pizzas according to size and customer specifications
- Reduced customer wait times by quickly and efficiently operating customer window and sales register
- Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments
- Communicated menu item information and offered suggestions to promote featured products
- Cleaned food preparation areas, tools and equipment
- Fostered positive working environment through effective communication and time management, which was widely embraced by all kitchen personnel
- Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage
- Wiped down counters and food prep stations using bleach and clean cloths
- Assisted guests, including offering personable greetings and taking orders
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Resume Overview
School Attended
- Westerville-South High School
Job Titles Held:
- Canine coach
- Hostess
- Crew Member
- Crew Member
Degrees
- Diploma
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