Canine Coach Resume Example Dogtopia

CANINE COACH

Professional Summary

Energetic Canine coach comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Making sure play area is safe and clean environment

Skills

Canine health issues
Canine handling
Team building
Motivated to help others
Self-help skills development
Friendly and helpful
Meal planning and preparation
Bathing and dressing
Age-appropriate activities
Routine management
Maintaining safe environment
Managing routines

Administering medicines
Licensed driver
Dependability
Activity planning
Housekeeping
Upholding discipline rules
Following directions
Time management
Friendly personality
Monitoring screen time
Meal and snack times
Dog walking

Work History

Canine coachDogtopia - Columbus, OH09/2019 - Current

Developed team communications and information for shift meetings
Updated quality control standards, methods and procedures to meet compliance requirements
Worked with other employees to resolve problems in the play area, improve services and provide information to customers about their pets
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Investigated and resolved customer complaints to foster satisfaction
Determined and recommended methods to address improvement opportunities
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings

HostessBob Evans - Columbus , Ohio 07/2019 - 09/2019

Assisted managers with quickly resolving service- and food-related issues
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Supported servers, food runners and bussers with keeping dining area ready for every guest
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
Watched dining area staff to evaluate server loads and calculate accurate wait times
Collaborated with kitchen to inform customers of wait times and answer questions about food
Assigned patrons to tables suitable for needs and restaurant section rotation
Answered customer questions about hours, seating and restaurant information
Used cash registers and credit card machines to cash out customers, handling up to $10
in cash per event
Informed servers of newly seated parties for speedy service
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
Checked and restocked server areas and organized and got change for front counter
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders

Crew MemberChicken Salad Chick - Westerville , Ohio 06/2019 - 08/2019

Successfully communicated with all team members to navigate job duties and complete daily tasks
Collaborated with team members to complete efficient work and bring in top hauls
Utilized all machinery and equipment while observing various safety precautions and practices
Cleaned decks and sanitized equipment with appropriate sanitary product following every shift to remove leftover chicken salad
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
Resolved customers issues quickly to maintain productivity goals
Organized and reported on financial information to document payment histories and assist with sound financial accounting
Used cash registers and POS systems to request and record customer orders and compute bills
Prepared and submitted end-of-shift reports
Educated customers on promotions to enhance sales
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Worked closely with kitchen to solve problems and handle customer concerns
Assisted customers by answering questions and fulfilling requests
Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns

Crew MemberLittle Caesar - Westerville , Ohio 08/2017 - 12/2017

Closely followed protocols for emergency situations, maintaining calmness and efficiency
Processed POS transactions, including checks, cash and credit purchases or refunds
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Counted cash in register drawer at beginning and end of shift
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Reviewed and resolved differences between accounting information and cash drawer
Restocked, arranged and organized merchandise in front lanes to drive product sales
Mentored new team members on POS system operation, customer service strategies and sales goals
Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns
Worked with kichen staff to complete daily counts and maintain funds security to minimize theft and mismanagement risks
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Answered questions about store policies and concerns to support positive customer experiences
Used cash registers and POS systems to request and record customer orders and compute bills
Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff
Prepared items like bacon ahead of time to promote efficiency in dish garnishing
Completed training to learn additional techniques for making new and seasonal items
Organized work areas to foster efficiency and model exceptional kitchen etiquette
Provided product information and menu item explanation in consideration of dietary restrictions
Used pizza cutter to slice pizzas according to size and customer specifications
Reduced customer wait times by quickly and efficiently operating customer window and sales register
Performed cash register operations by applying coupons, giving customer totals and handling cash and credit card payments
Communicated menu item information and offered suggestions to promote featured products
Cleaned food preparation areas, tools and equipment
Fostered positive working environment through effective communication and time management, which was widely embraced by all kitchen personnel
Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage
Wiped down counters and food prep stations using bleach and clean cloths
Assisted guests, including offering personable greetings and taking orders

Education

Diploma Westerville-South High School - Westerville, OHExpected in 05/2020

Resume Overview

Companies Worked For:

Dogtopia
Bob Evans
Chicken Salad Chick
Little Caesar

School Attended

Westerville-South High School

Job Titles Held:

Canine coach
Hostess
Crew Member

Degrees

Diploma

Canine coach Resume Example

Resume Score: 80%

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