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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Over 15 years of security experience to include the high tech industry, construction sights, lobby, bouncing/door man and Higher Education. Skilled at looking for unusual and suspicious activities and persons and responding to calls for service. Adept at interrogating and communicating with victims, witnesses and suspects while providing scene security and protection for emergency services personnel. I enjoy working in a structured environment with clear goals and documented policies and procedures. I also enjoy working nights and did so for several years at my previous employers.

Skills
  • Campus patrol
  • Disturbance investigation
  • Bag inspection
  • Witness interviewing
  • Building inspection
  • Emergency evacuation procedures
  • Conflict de-escalation
  • Medical emergency support
  • Alarm investigation
  • Active shooter response
  • Student escort
  • Event security
  • Safety and security
  • Surveillance
  • Public disturbance investigation
  • Crime investigation
Work History
09/2015 to 02/2019
Campus Public Safety officer Seattle University Seattle, WA,
  • Graveyard shift - Provide a safe and secure environment for students, faculty, staff and vistors.
  • Assist swing shift with locking up campus, unlock and disarm campus in the mornings.
  • Respond to emergency incidents as presented to include: medical, suspicious persons and/or vehicles, elevator issues, fire alarms and life safety issues, power outages, intrusion alarms either phoned in by third party vendor or local audible alarm, flooding
  • Monitor for and report facility issues such as: out exterior lighting, out interior lighting, broken doors/locks, graffiti or vandalism, broken windows, damage to campus property in general, broken sprinkler heads, leaking roofs, flooding, malfunctioning HV/AC systems
  • Provide escorts for students, faculty, staff and visitors to also include providing mobility assistance for injured students or mobility challenged persons associated with the university
  • Work sporting events such as football and basketball games
  • Monitor CCTV and access control via Avigilon and CCure
  • Print Boxer ID cards as needed for incoming students (freshmen class every year, new or transfer students), lost or replacement ID cards for students, faculty and staff via CCure.
  • Receive after hours deliveries as needed.
  • Submit reports as prescribed to include all of the above listed issues as well as student conduct and Title IX reports.
  • Keep daily activity log via File Maker program.
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for faculty, staff, students and visitors.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Utilized radio, telephone and communications equipment to contact other on-campus personnel and external authorities.
  • Assisted with fire, hazardous material and active-shooter on-campus drills.
  • Served as initial contact for campus visitors and provided directions to specific buildings and events.
  • Obtained CPR, First Aid and Campus Police certifications in preparation for on-campus emergencies.
  • Improved knowledge of security services available to students and campus personnel by participating in workshops and available trainings by the department and university.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Enhanced community safety while conducting area patrols.
09/2009 to 09/2015
Security Officer Maxsent Bismarck, ND,
  • Oracle campus - Hillsboro
  • Submit incident reports as needed through Oracle proprietary software for all officers on campus.
  • Receive and direct security phone calls as needed.
  • Check in and out custodial keys to approved staff per policy and procedures.
  • Monitor annual flow testing of fire suppression system and fire drills.
  • Complete duties as assigned by the site manager.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Permitted entry with escort for approved persons into secure locations.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
01/1995 to 06/2001
Security Officer Maxsent Windsor Mill, MD,


  • Security Operations Control - Graveyard shift - Monitor CCTV and alarms via local system and third party vendors.
  • After hours access control for closed lobbies and shipping/receiving as well as checking in and out trucks.
  • Call codes for emergency incidents in appropriate buildings (activate site/building Emergency Response Teams).
  • Cover lobby and patrol posts as needed or requested by shift lead.
  • Complete tasks as assigned from site Lieutenant, sergeant and site security supervisor.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites as needed per shift lead.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Education
Expected in
No Degree: Basic Campus Policing Certification.
WACLEA Basic Campus Police Course - Lewiston, ID,
GPA:
Expected in 05/1993
High School Diploma: Vocational-Technical Education
Forest Grove High School - Forest Grove, OR,
GPA:

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Resume Overview

School Attended

  • WACLEA Basic Campus Police Course
  • Forest Grove High School

Job Titles Held:

  • Campus Public Safety officer
  • Security Officer
  • Security Officer

Degrees

  • No Degree
  • High School Diploma

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