Camp Counselor resume example with 1+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Education
Expected in 05/2026 | Southern Connecticut State University, New Haven, CTGPA:
Expected in 06/2022High School Diploma | Amity Regional High School, Woodbridge, CTGPA:
Professional Summary
I started working in 2021 as a Marshalls cashier and a woman department associate and practicing listening to the customer and their needs to have them be happy with their overall experience at Marshalls. Later on I started working as a hostess at the Oxford House Tavern till May of 2022. As a hostess I was able to use my experience as a retail associate and treat the customers with kindness and compassion making sure they are happy with the service that the company provided. In the Summer of 2022 I worked as a Camp Counselor at Woodbridge recreation and was able handle situations calmly, efficiently and work together with other staff to resolve situations.
Skills
Parental Communication
Emergency Procedures
Activity Scheduling
Scheduling
Teamwork
Mediation
Cleaning
Allergy Management
Creative Design
Emotional Support
Behavioral Issue Response
Conflict Resolution and Mediation
Dining area maintenance
To-Go Order Preparation
Menu Memorization
Ordering Procedures
Food Preparation and Safety
Bill Computation
Dining Room Management
Table Setting Knowledge
Guest Seating Arrangements
Food station setup
Hospitality service expertise
Front-of-house display creation
Menu presentation
Food running
Performance improvement
Customer assistance
Stocking and Replenishing
POS Systems
Point of Sale Knowledge
Identification Checks
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
ID Verification
Refund Handling
Maintaining Store Appearance
Product Restocking
Written and verbal communication
Purchase assistance
Staff Training
Guest inquiries
Order taking
Refunds and exchanges
Inventory management
Cleaning and sanitizing
Receipt and refund issuance
Basic math skills
Product knowledge
Cash register systems
Money handling
Time management skills
Cash Handling
Reports and documents
Customer Relations
Safe verifications
Work History
06/2022 to 08/2022Camp CounselorMarsden Holding Llc | Cobb, WI,
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence.
Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
Worked with children of varying age, interest, skill and developmental levels.
Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
Followed established emergency procedures to enable best possible resolution of incidents.
Coordinated, implemented and evaluated leadership program and related activities to promote beneficial camper outcomes.
Led groups of children safely through variety of camp activities.
Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
Factored-in abilities, needs and interests of participants in development of events and programs.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Kept athletic and games equipment and facilities organized and maintained.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
11/2021 to 05/2022HostessThe Clevelander Hotel | North Bay Village, FL,
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Informed servers of newly seated parties for speedy service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Used cash registers and credit card machines to cash out customers.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Documented reservations and communicated changes to guests.
Answered customer questions about hours, seating and menu information.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Collected information from arriving customers to seat groups or place them on waitlist.
Assisted managers with quickly resolving service- and food-related issues.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
03/2021 to 08/2021CashierMunson Medical Center | Charlevoix, MI,
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Created price tags and merchandise signs.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Welcomed customers and helped determine their needs.
Processed customer refunds and exchanges according to established guidelines.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Reviewed new promotions and monitored price changes.
Stocked, tagged and displayed merchandise as required.
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